Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
We’ve launched our journey towards becoming an increasingly digital organization leveraging the latest customer services technologies to decrease customer effort and increase Axon efficiency. This is an excellent opportunity to come be a part of a transformation where you will feel your impact and help shape Axon’s future success in a very visible way. You will coordinate, execute and support testing of business critical, customer facing applications built primarily on the Salesforce platform. This includes Quality Assurance testing, Regression testing, and support & coordination of User Acceptance testing. You will be the recognized testing expert and work closely with business and technical teams on testing new key features and system issues for these customer platforms.
What You’ll Do
Location: Remotely from USA AND/OR Onsite at our Scottsdale, AZ office
Reports to: QA Manager
- You will ensure that acceptance criteria is well defined for every requirement and that every acceptance criteria has a test script.
- Perform QA duties independently daily under the direction of the QA Manager.
- You will develop and execute test plans, test scripts/cases, and test reports on projects of varying size
- You will document and evaluate test results and defects, track and manage defects through to resolution.
- You will collaborate with developers to ensure testing results meet performance and scalability requirements.
- You will conduct troubleshooting, problem triage, and root cause analysis
- Validate test case creation and mapping to requirements and designs.
- Simultaneously you will coordinate test efforts for multiple projects, ensuring proper test coverage for each application
- You will collaborate with multiple business teams to coordinate and manage execution of User Acceptance testing.
- Drive regression test and user acceptance test planning and execution for end-to-end ERP processes (Finance and Operations) and Salesforce
- You will leverage your experience of test automation to build best practices for the team, and incorporate automated tests into a Continuous Integration solution.
What You Bring
- Experience working with CRM and ERP Systems – Salesforce required
- Experience in testing Opportunities, Quotes, and Orders in Salesforce
- 4+ years of leading testing activities for concurrent projects
- Experience in working within testing tools e.g. ADO, Jira, Applause, X-Ray etc.
- Tenacity to dig into functional areas and learn them completely to support testing of that function
- Solid understanding of QA best practices to lead novices through a testing cycle
- Demonstrated ability to clearly communicate with peers, business analysts, and subject matter experts
- Knowledge of testing methods – Black box, Regression, Negative, Automation, etc.
- Experience working in Agile environments and on scrum teams / ceremonies.
- Experience with Selenium, Tosca, TestIM or another industry best-in-class tool for automated UI testing
Additional Preferred Qualifications
- Experience with Azure DevOps and Test Plans a real plus
- Strong leadership and negotiation skills with business and technical groups
- Excellent written, verbal and interpersonal skills
- Demonstrated ability to effectively collaborate with others, lead actions, and adapt to change
- Ability to work with minimal direction
- Bachelor’s degree in computer science or related field applicable to software testing
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 83,000 in the lowest geographic market and USD 138,000 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits (http://www.axon.com/careers/benefits).
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
