Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
As a senior product designer on the team, you’ll lead the end-to-end user experience for new and improved tools for administrators and law enforcement personnel. You love simplifying complex workflows to make intuitive interfaces. You enjoy finding the right balance between making the tools scalable, self-service, and enjoyable to use.
Not only can you drive the design process amongst competing trade-offs, you're also passionate about making our users' lives better and finding ways to make their experience even more enjoyable.
What You’ll Do
Location: Ho Chi Minh City (Hybrid working policy with 02 days in the office)
Reports to: Senior Manager, Product Designer
- Responsible for leading and driving the UX vision for a set of integration and in-product tools.
- Drive the complete design process, partnering with product managers, engineers and other design owners on execution from research to testing and iterative design.
- Plan and conduct user research studies, using various research methods.
- Develop user driven insights that translates into scalable solutions.
- Create and communicate solutions through artifacts such as journey maps, wireframes, and prototypes.
- Present proposals across the organization up to the executive level, fostering alignment and support through compelling storytelling and presentations.
- Ensure cohesive user experiences across all products by collaborating with feature and product teams on platform and systems strategy.
- Stay informed about design and industry trends, customer behavior, competition, and technologies to inform your work.
- Contribute to establishing global design patterns, vision, and processes for Axon products.
- Act as an advocate, mentor, and promoter of the design culture at Axon.
What You Bring
- 7+ years of product design experience with 2+ years leading major product design initiatives
- 4+ years experience researching, designing and shipping complete web applications with a moderate to high level of complexity (enterprise or complex consumer workflows rather than simple consumer flows).
- A proven track record of applying user-centered design processes and methodology to product definition, design, and development. You have experience with every stage of the design process, including: research, sketches, wireframes, high fidelity mock-ups, prototyping, and usability testing.
- You enjoy collaborating on early product definition as much as you enjoy working with the larger product and engineering teams on implementation.
- Knowledge and experience working with data visualization tools.
- Strong conceptual skills and proven ability to rapidly prototype and design to communicate ideas to others.
- Highly knowledgeable of the latest design tools and proficient at quickly learning new ones. We currently use Figma, but are always evaluating new tools.
Benefits that Benefit You
- Medical and Dental Insurance
- Vision Insurance
- Robust Paid Time Off policy
- Bonuses
- Lunch allowance
- Cell phone stipend
- Free LinkedIn Learning account
- Access to 24/7 online emotional and mental support
- Gym membership
- Free parking
- Stocked fridges and pantries - free coffee, cold beverages, snacks
- Annual Company Outing Trip
- Monthly team social activities
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
