Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a The Senior Solution Engineer to join our mission to create a #CyberFit future and protect all data, applications, and systems across any environment.
The Senior Solution Engineer will be an integral part of the entire sales cycle helping to achieve technical wins and to drive the adoption of our solutions and products. You will get a chance to be a key member of the Sales organization, responsible for the design and architecture of Acronis platform solutions. This is a very dynamic role and you will have the option to evolve and take your career to the next level. The ideal candidate would have worked with cloud & security technologies or vendors, consulted or did solution sales, and be passionate about understanding new technologies in cloud computing and security space.
WHAT YOU'LL DO
- Work closely with our sales team as well as other business partners in articulating solutions to our service providers, partners, and end customers
- Participate in meetings as an Acronis technology expert, conduct demos, and pitch Acronis products and technologies throughout the entire sales cycle and beyond
- Engage with our customers, partners, service providers, and internal account teams to execute and coordinate activities to sell Acronis solutions
- Analyze prospective partners’ and customers’ business requirements, go-to-market strategy, security, audit, retention, and other policies associated with
protection or transfer of the data - Strategic Account Management in collaboration with Acronis Account Managers to influence, develop, and manage sales account strategies
- Facilitate and manage customer evaluations, and proof of concept activities for Acronis’ solutions
- Perform technical troubleshooting and achieve technical wins during the pre-sales process
- Position compelling solutions targeted at solving the customer’s business problems, over and above specific technical requirements, and acting as technical advisor to the customer
- Conduct hands-on demonstrations and knowledge transfer of Acronis’ solutions to customers/channel partners
- Gather technical requirements, develop cost-effective designs and solutions, and present them in front of our prospects
- Develop responses to RFIs & RFPs
- Analyze prospective partners’ and customers’ business requirements, go-to-market strategy, security, audit, retention, and other policies associated with the protection or transfer of data
- Identify needs to integrate MSPs RMM platforms with our Acronis Platform. Assist during the technical integration and work closely with cross-functional and regional teams
- Understand complex customer needs and develop innovative solutions
- Provide customer and market input to Product Management, Engineering, Customer Service, and other pertinent groups within Acronis
- Coach & mentor new hires and Junior Solution Engineers
WHAT YOU BRING (EXPERIENCE & QUALIFICATIONS)
- 5+ years of experience in a relevant position
- Proven experience in a Cyber Security company demonstrating a strong understanding of industry practices and protocols
- Relevant experience with data center IT architecture design and Cloud-based applications such as Microsoft 365 and Google Workspace
- Backup, Disaster Recovery, and Storage solution design experience
- Experience with Hyper-V & VMware Virtualization platforms (other platforms beneficial)
- Security experience in one or more of the following areas:
- Antivirus / Ransomware Protection
- Patch Management
- Vulnerability Assessment
- EDR/MDR/XDR
- Email Security
- Data Loss Prevention (DLP)
- Network Security - Strong Project Management skills
- Comfortable to develop & present business continuity solutions
- Strong knowledge of Microsoft Operating Systems (Linux or other operating- systems beneficial)
- Technical background in databases like MS SQL, MS Exchange and MS SharePoint; additional knowledge of Oracle, and MariaDB useful
- The ability to articulate technical and business value propositions
- Knowledge of technologies and product offerings for cloud-based services/solutions of competitors plus knowledge and experience of customer
and sales opportunity management practices - Analytical / Interpersonal Skills - Must be a good listener, creative, intuitive, and have the ability to resolve problems in potentially stressful situations
- Experience in establishing high-level customer relationships and actively working on the customer/reseller/service provider side with the respective interface
- Ability to articulate and understand Acronis technologies and the benefits that can be applied with applications of Acronis solution
- Being a team player, proactive and dynamic, prepared to engage on social platforms about relevant technical topics
- High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high level of accuracy
- Must display effective management of time and resources with strong project management skills.
- Must be an articulate, persuasive, and polished oral and written communicator, able to effectively discuss and negotiate around technical issues
- Self-motivated, customer-oriented, resourceful, and enthusiastic, showing an entrepreneurial mindset
- Passion and commitment
- Ability to travel (including international)
- BS in computer science, electrical engineering, technical consulting or equivalent experience
- Fluent English
WHO WE ARE
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
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