Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of growth and expansion and looking for a Cloud Partner Success Manager (PSM) who is ready to join us in creating a #CyberFit future and protecting the digital world!
As the Cloud Partner Success Manager, you will bring experience in Account Management and have a passion for Data Protection and Cyber Security. You will work as part of the Inside Sales Channel Management organization and aligned with a portfolio of service providers utilizing Acronis Cyber Protect Cloud. Your main goals as the Cloud PSM will be to drive Annual Recurrent Revenue growth through account planning with dedicated partners, increase adoption of new services, retain a partner and create a best in class partner experience which is the key differentiator of Acronis.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO
- Make a territory analysis and planning for dedicated geographies to identify top potential partners.
- Drive quarter over quarter cloud revenue growth working through assigned partners
- Align with Acronis Cloud Distributors for joint activities for channel enablement
- Drive successful upsell \ cross sell initiatives so partner
- Make partners sell Acronis services to existing customer base of the partner, attract new customers to partner and help to retain existing customer to partner
- Train new partners with existing and new products
- Develop relationship with key decision makers on partner side
- Engage Acronis presales and Technical support teams
- Key KPIs: Total Revenue from signed partners, revenue and number of Acronis services sold through the partner
- Make a territory analysis and planning for dedicated geographies to identify top potential partners
- Perform account planning with all managed partners with level of certain details depending on partner’s engagement, loyalty and responsiveness
- Motivate and enable partners to sell Acronis services to existing customer base of the partner, attract new customers to partner and help to retain existing customer to partner
- Drive partner’s satisfaction and acting as a trusted advisor and single point of contact throughout the entire partner lifecycle
- Drive successful upsell/cross sell initiatives with partner to increase new services attach rate
- Put maximum efforts to avoid churn and retain a partner
- Engage and orchestrate all needed internal resources to help dedicated partners’ growth
- Know partner’s lifecycle management and be able to lead a partner along it through a set of regular activities focused on educating, evangelizing, making committed
- Maintain a regularity/frequency of contact with every partner depending on priority
WHAT YOU BRING (EXPERIENCE & QUALIFICATIONS)
- 4+ years sales and marketing experience in the software industry
- Channel sales\ Partner account manager \ Channel development position within a software vendor
- In depth channel and field sales experience with understanding of cloud market business model
- Expertise in Security concepts such as cybersecurity, threat detection, incident response, and familiarity with basic compliance standards and regulations. And sales methodologies.
- Strong presentation, communication and planning skills
- Fluent in English + native Arabic language
Please, submit your resume in English.
WHO WE ARE
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
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