RAPP Chicago is looking for a Senior Software Engineer to join our award-winning team.

WHO WE ARE:

At RAPP, with unrivaled depth of expertise in first-party data, we’ve been observing and cataloguing real people’s lives for 50 years. In today’s world the balance of power has shifted and customers are in control which is why we put people and their preferences at the heart of the brand experience through the discipline of CMR – Consumer-Managed Relationships. We create marketing that matters and RAPP’s expertise in data and marketing sciences gives us and our clients actionable human insight - an incredible understanding of genuine motivations, observed transactions and actual interactions. Our process reflects how real people think; we balance the left brain and the right – and we do our best work when we bring Precision and Empathy into balance.   Building on our data foundation, RAPP delivers a range of capability across social, digital, customer experience and technology. RAPP is part of the global network Omnicom and is part of the DAS Group of Companies.  To learn more, visit www.rapp.com

The RAPP team in Chicago is an integral part of Team DDB, am integrated agency team created by Omnicom to develop and deliver state-of-the-art marketing solutions geared towards recruiting best-in-class candidates for the US Army. We are building a modernized platform to target, attract, manage and nurture prospects interested in joining the US Army via state-of-the-art customer experiences, as well as bolster the strength of the mission critical organization protecting our borders. We’re building and configuring marketing technology and communications to drive personalization across the entire recruitment journey.

HOW WE DO IT:

At RAPP we are fiercely focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer centric consulting, creativity that inspires action and customer experience management.

Our data analysts know who that person is. Our strategists understand what they want. And our award-winning Technologists and Creatives know how to get it to them.

When it comes to individuals, we’re fierce. We stand up for individuality. We speak up against bland, broad-brush generalizations. We fight for solutions that adapt to the individual’s needs, beliefs, and aspirations. And we commit to doing this in every aspect of our work for clients and their consumers. We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly, we value every individual’s wellbeing.

YOUR ROLE:

RAPP has a tradition that encourages entrepreneurial thinking, innovative solutions, and the conviction to execute. We seek individuals who thrive in a fast-paced, problem-solving environments. We are looking for a talented Sr. Software Engineer with expertise working in the CRM space. In this role, you will help implement technical solutions that allow our clients to engage meaningfully with the customers – by offering personalized communications and targeted content. You will have an opportunity to work in the niche Government Cloud platform that is offered only to the Department of Defense agencies. In this role, you will have endless possibilities to grow and make an impact, in an organization that is witnessing tremendous business growth.

YOUR RESPONSIBILITIES:

  • Develop, Test and Implement custom solutions in CRM applications that support the functional requirements
  • Implement and integrate with APIs/microservices for data interchange between CRM applications and other systems
  • Configure/Customize CRM application modules to meet business objectives
  • Do Technical designs and recommend technical solutions to business teams and client stakeholders
  • Collaborate with Product Engineering teams for Data Analysis and Insights

 REQUIREMENTS:

  • 4+ years of CRM experience
  • 2+ years of Salesforce platform experience (3+ years preferred)
  • 5+ years of Software Development experience
  • Excellent understanding of Salesforce products including Sales Cloud, Service Cloud, Marketing Cloud etc.
  • Proficiency in working with REST APIs and microservices.
  • Experience with at least one programming language from – Python, Java, C# etc.
  • Experience with Relational and NoSQL databases and proficiency in using SQL commands.
  • Experience working with HTML and JavaScript.
  • Extensive development experience using Visualforce, Apex controllers, Triggers, Batch Apex, and other programmatic solutions on the Salesforce platform
  • Configuration experience using the Salesforce point-and-click application admin interface
  • Detail oriented, organized, and ability to meet deadlines while working on several projects simultaneously
  • Strong verbal and written communication skills
  • Self-motivated, a natural problem-solver, and a good communicator with a demonstrated ability to work collaboratively in a team environment

RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $100,000 - $120,000. This range is specific to Chicago and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.

“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Apply for this Job

* Required
resume chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel
cover_letter chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel
What Makes you Fiercely Individual?

At RAPP, we celebrate and honor the fierce individuality of all our people. That’s why we’re working hard to ensure that our RAPP community is as representative and equitable as possible. Part of that work includes understanding who expresses interest in our open roles, who then joins our agency, and who ultimately stays with us. Your responses to the below questions are entirely voluntary, but will greatly support us gaining a better understanding of that employee journey. Below our set of questions, you'll see additional, government-mandated questions that are similar in nature, but less robust. We apologize for the duplication, but feel that it's important to get a more holistic picture of what makes you, you - and the legally-required questions don't help us achieve that. 

 

Which of the following best represents you? (Select one)









Please select the gender identity which applies to you.











Pronouns







Are you Transgender (Select one)



Which of these best describes your sexual orientation? Please select one. (Select one)








Are you a person with a disability? A person with a disability is one who has a physical or mental impairment that substantially limits one or more major life activities (e.g. work); such as bipolar disorder, cancer, blindness, and cerebral palsy. (Select one)



Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in RAPP’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.