RAPP Chicago is looking for a Senior Technical Project Manager to join our award-winning Program Management team.


We are RAPP – world leaders in activating growth with precision and empathy at scale.

As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.

We foster an inclusive workplace that values diversity and emphasizes personal well-being.


At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.

Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.

Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.


This is a high profile and fast paced role within the Data and Technology arms of RAPP and involves managing the full lifecycle development of multiple projects simultaneously with the provision of leadership, direction and supervision to a number of project leaders and system engineers running independent projects and managing system changes.  The type of projects you will be responsible for managing involves the development and implementation of large scale real-time marketing solutions and are highly driven by data and technology innovation.

Another key part of this role will involve being a business and technical liaison with a diverse range of functions with RAPP’s client, their agency partners and RAPP 3rd party suppliers.  You will be charged with setting and reviewing objectives and coordinating technology implementation activities across projects along with leaders from the technology group.  In addition, you’ll have commercial responsibility for your team and will be expected to provide accurate estimates, and measure these forecasts against actuals.

We are looking for someone who can understand and drive client requirements to ensure RAPP delivers excellent solutions both from a technical and operational perspective, someone who is willing to roll up their sleeves and manage the project through to delivery. You’re creative, solutions-driven, organized and have exceptional people skills.


  • Take total technical ownership of assigned client systems and you will assess feasibility and provide technical solutions and estimates for the full range of proposed projects
  • Develop full-scale integrated project plans and associated communications documents and effectively communicate project expectations to team members and stakeholders in a timely and clear fashion and oversee tasks though completion.
  • Manage expectations of clients and project stakeholders/sponsors at multi-levels including C-Suite level, take ownership for driving delivery through, be client facing and build a level of respect and trust with clients.
  • Define project scope, goals and deliverables that support business goals and take fiscal responsibility for assigned projects to ensure profitability.
  • Define and work to statements of work and terms of reference.
  • Set policies and procedures for projects and ensure projects are run according to them.
  • Estimate the resources and participants needed to achieve project goals and assign individual responsibilities and resolve resource conflicts within assigned resources.
  • Facilitate documentation creation such as business requirements, technical architecture, and functional specifications and ensure technology solutions implemented to deliver best in class solutions for our clients.
  • Conduct project postmortems and create a recommendations report to identify successful and unsuccessful project elements and from this, develop best practices and tools for project execution and management.
  • Vendor Management & Tracking – work with 3rd party partners to align on project related costs, tracking of deliverables, and creation of necessary documentation.
  • Comfortable leading and working with client technology teams from project conception to delivery


  • Bachelors degree required
  • 5+ years relevant experience, tech environment is a must.
  • PMP and/or SCRUM certification beneficial
  • Be able to negotiate, coach, present and troubleshoot all the way through a project.
  • Be agile and able to think on your feet – multi-tasking will comes naturally and have your finger on the pulse at all times across all projects.
  • Must have a positive and client facing attitude.
  • Solid understanding of SDLC and best practices for implementation.
  • Solid understanding of and ability to create clear and comprehensive requirements documentation that is easily understood and follows standards such as IEEE 830-1998 including usage of use cases or user stories.
  • Experience with stakeholder interview and requirement capture a must.
  • Familiarity with Microsoft technologies including ASP.NET MVC, MSSQL.
  • Familiarity with front end technologies such as jQuery, Angular/Ember, Foundation or other responsive frameworks.
  • Familiarity with cloud environments inclusive of Azure and AWS.
  • Familiarity with Enterprise Relational DB technology.
  • Familiarity with ETL processing, tools, and QA of data.
  • Significant experience as a project manager and have experience within all aspects of process development and execution – we’re particularly keen to see experience of delivering digital solutions through full-cycle web builds, ETL process experience and QA processes.
  • Excellent knowledge of data mining and database management, campaign management, and Microsoft Project.
  • Be a team leader and manager – with experience of growing and developing a team and helping get the best out of your colleagues.
  • Have an understanding of web/software applications, application architecture, OS, functionality, intra/extranet and client/server architectures.
  • The ability to demonstrate a comprehensive understanding in the areas of application programming, database and system design, digital design, information analysis, business requirements definition, analysis/modelling skills, database / data warehouse design experience is essential (star schema beneficial.)
  • Good understanding of data security issues inclusive of PII storage and use


Our hybrid work model:

RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like. 

RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $90,000 - $103,500. This range is specific to Chicago and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.

“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Apply for this Job

* Required

resume chosen  
(File types: pdf, doc, docx, txt, rtf)
cover_letter chosen  
(File types: pdf, doc, docx, txt, rtf)

What Makes you Fiercely Individual?

At RAPP, we celebrate and honor the fierce individuality of our people. That's why we are working hard to ensure our RAPP community represents the vibrant, diverse world around us. Part of that work includes understanding things like:

  • Who expresses interest in our open roles?
  • Of those who express interest, who then joins our agency?
  • Of those who join our ranks, who stays with us for 2+ years?

Answering these questions gives us insight into what's working and what isn't when it comes to our DE&I goals. Your responses to the below questions aren't required, but will greatly support us gaining a better understanding of the applicant-to-employee journey. Any information you provide will remain anonymous and will not in any way impact whether you move forward in our process. Thank you!

Which of the following best represents you? (Select one)

Please select the gender identity which applies to you.


Are you Transgender (Select one)

Which of these best describes your sexual orientation? Please select one. (Select one)

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in RAPP’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Enter the verification code sent to to confirm you are not a robot, then submit your application.

This application was flagged as potential bot traffic. To resubmit your application, turn off any VPNs, clear the browser's cache and cookies, or try another browser. If you still can't submit it, contact our support team through the help center.