Account Manager

ABOUT RAPP (Team X)

When it comes to individuals, we are fierce. We stand up for individuality and we actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. Most importantly we value every individual’s wellbeing.  

As a diversity champion, equal opportunities and disability confident employer and an ardent advocate of flexible working we understand that everyone has unique requirements and needs.  

Benefits you can expect:

Regular Career Conversations & a bespoke L&D programme (we want you to leave us with more than when you started)

Flexible working (Work where & when you work best)

Me & Us days

Babylon Health & BUPA

40 trained Mental Health First Aiders on hand across the agency

Coaching opportunities through our partnerships with Sanctus and Sayge

RAPP Clubs and Communities to join and engage with:

• DISCO (our Diversity & Inclusion steering committee)
• Culture Club
• Opt to Act (Climate Action)
• NextCo (our Junior board)
• FeelGood (home to all things Health & Wellbeing)

HOW WE DO IT

At RAPP we are fiercely focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer centric consulting, creativity that inspires action and customer experience management.

RAPP has unrivalled expertise in interrogating and analysing diverse data sets. Our creativity moves people to act and is award winning across the globe. We are industry leading in journey development, activation, and personalisation/optimisation at scale.

RAPP is part of the Omnicom Precision Marketing Group with 4K precision marketers in 40 global markets employing 1K creatives, 700 technologists, 500 strategist and planners, 350 data and marketing scientists and 300 performance marketing specialists. We actively foster an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the agency’s vision. However, most importantly we value every individual’s wellbeing.

YOUR ROLE

We are looking for an Account Manager to support the Mercedes-Benz UK Vans team with the delivery of first-class creative work throughout the agency, working closely with the clients, creative teams and inter-agency teams.

The team currently consists of the Business Director, Project Manager and Account Director who you’ll be reporting into. We are looking for an Account Manager to work closely with us across both paid and owned media (including managing the website).

We are looking for someone willing to get stuck into a busy, fun but fast-paced account with the ability to juggle multiple projects to tight timelines. Applicants should be ambitious, enthusiastic, and organised.

YOUR RESPONSIBILITIES

• Day-to-day management of small to medium campaigns and projects, ranging from brand campaigns to smaller tactical briefs. (You’ll work closely with Project Management to ensure work is delivered on time and on budget).
• Participate in client meetings relating to your work/projects, such as briefing calls, supporting the Account Director on the weekly client status and creative review meetings.
• Develop strong working client relationships with regular communication and liaison with clients.
• Working closely day-to-day with the media agency OMD on campaign delivery - liaising on media plans and timelines.
• Management of the DMS (Dealer Marketing Service) inbox.
• Sporadic MailChimp email build and comms to the Mercedes-Benz Dealer Marketing network.
• Reporting into the Account Director.

At RAPP, we harness the diversity of people, culture and thinking to work together as one. We foster an environment where differences are respected, where people take pride in unique talents and where individual perspectives are encouraged and celebrated. An impassioned group of people fully committed to our craft, we believe protecting the diversity of our people means empowering the brilliance of group thinking — and delivers results that stand out.

SKILLS AND EXPERIENCE

• Ideally a good understanding of ATL media channels especially social.
• Ability to build strong working relationships with other 3rd party agencies and internal departments to ensure collaboration and achieving client objectives.
• You will be flexible and adaptable and have a demonstrable eye for detail.
• Commercial understanding for the ‘bigger picture effect’ of creative on results and sales.
• Ability to work on large, fast paced accounts, and be excited to work across big projects with multiple project deliveries.
• Excellent written and oral communication skills.
• Collaborative, curious, innovative, adventurous, and ambitious. Personality counts, and we want to see your individuality shine through at interview stage.

RECRUITMENT PROCESS

We’re not a 9-stage interview process agency. We like to keep recruitment swift, lean and individual and find that 2 or 3 stages gives all parties the opportunity to get to know each other. Plus, we have a team on hand to answer questions throughout the process.

We are RAPP. And we can’t wait to meet you.