RAPP Chicago is looking for a Technical Project Manager to join our award-winning team!

WHO WE ARE:

We think too much marketing isn’t us. It’s mass markets, not audiences of one. Homogenous groups to be targeted, not individuals to be inspired. Segments to reach, not people with their own ideas and ambitions. It’s one size fits all, and it’s dull.

When it comes to individuals, we’re fierce. We stand up for individuality. We speak up against bland, broad-brush generalizations. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. And we commit to doing this in every aspect of our work for clients and their consumers.

We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly, we value every individual’s wellbeing.

We are Fiercely Individual.

The RAPP team in Chicago is an integral part of Team DDB, a multi-agency organization created by Omnicom to develop and deliver state-of-the-art marketing solutions geared towards recruiting best-in-class candidates for the US Army. We are building a modernized platform to target, attract, manage, and nurture prospects interested in joining the US Army via state-of-the-art customer experiences, as well as bolster the strength of the mission critical organization protecting our borders. We’re building and configuring marketing technology and communications to drive personalization across the entire recruitment journey.

HOW WE DO IT:

At RAPP, we are fiercely focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer-centric consulting, creativity that inspires action and customer experience management.

Our data analysts know who that person is. Our strategists understand what they want. And our award-winning technologists and creatives know how to get it to them.

RAPP is an integral part of Omnicom’s Precision Marketing Group, comprising 4,000 creatives, technologists, strategists, and data and marketing scientists across 40 global markets.

YOUR ROLE:

This is a high profile and fast paced role within the Data and Technology arms of RAPP and involves managing the full lifecycle development of multiple projects simultaneously with the provision of leadership, direction and supervision to a number of project leaders and system engineers running independent projects and managing system changes.  The type of projects you will be responsible for managing involves the development and implementation of large scale real-time marketing solutions and are highly driven by data and technology innovation.

Another key part of this role will involve being a business and technical liaison with a diverse range of functions with RAPP’s client, their agency partners and RAPP 3rd party suppliers.  You will be charged with setting and reviewing objectives and coordinating technology implementation activities across projects along with leaders from the technology group.  In addition, you’ll have commercial responsibility for your team and will be expected to provide accurate estimates, and measure these forecasts against actuals.

We are looking for someone who can understand and drive client requirements to ensure RAPP delivers excellent solutions both from a technical and operational perspective, someone who is willing to roll up their sleeves and manage the project through to delivery. You’re creative, solutions-driven, organized and have exceptional people skills.

YOUR RESPONSIBILITIES:

  • Take total technical ownership of assigned client systems and you will assess feasibility and provide technical solutions and estimates for the full range of proposed projects
  • Continuously monitor progress in terms of the status of the plan and the budget and report back to senior management and the client via weekly or other progress reporting and by organizing and managing status meetings.
  • Develop full-scale integrated project plans and associated communications documents and effectively communicate project expectations to team members and stakeholders in a timely and clear fashion and oversee tasks though completion.
  • Manage expectations of clients and project stakeholders/sponsors and build a level of respect and trust with clients.
  • Define and work to statements of work and terms of reference.
  • Set policies and procedures for projects and ensure projects are run according to them.
  • Estimate the resources and participants needed to achieve project goals and assign individual responsibilities and resolve resource conflicts within assigned resources.
  • Facilitate documentation creation such as business requirements, technical architecture, and functional specifications and ensure technology solutions implemented to deliver best in class solutions for our clients.
  • Conduct project postmortems and create a recommendations report to identify successful and unsuccessful project elements and from this, develop best practices and tools for project execution and management.

REQUIRED SKILLS:

  • PMP and/or SCRUM certification beneficial
  • Bachelors degree required
  • 2-5 years relevant experience, tech environment is a must.
  • Experience leading SCRUM meetings and sprint planning
  • Experience with JIRA or similar project management software.
  • Ability to work with cross functional teams and lead a team of developers
  • Be able to negotiate, coach, present and troubleshoot all the way through a project.
  • Be agile and able to think on your feet – multi-tasking will comes naturally and have your finger on the pulse at all times across all projects.
  • Solid understanding of SDLC and best practices for implementation.
  • Solid understanding of and ability to create clear and comprehensive requirements documentation including usage of use cases or user stories.
  • Experience with stakeholder interview and requirement capture a must
  • Solid understanding of email campaign requirements and process
  • Solid understanding of CRM platform capabilities
  • Familiarity with cloud environments inclusive of Azure and AWS.
  • Knowledge or familiarity of Python and JSON
  • Knowledge of data mining and database management, campaign management, and Microsoft Project.
  • Experience within all aspects of process development and execution – we’re particularly keen to see experience of delivering digital solutions through full-cycle web builds, ETL process experience and QA processes.
  • Be a team leader and manager – with experience of growing and developing a team and helping get the best out of your colleagues.
  • Have an understanding of web/software applications, application architecture, OS, functionality, intra/extranet and client/server architectures.
  • The ability to demonstrate a comprehensive understanding in the areas of application programming, database and system design, digital design, information analysis, business requirements definition, analysis/modelling skills and database / data warehouse design
  • Knowledge or familiarity of campaign orchestration platforms or Pega Marketing tool is a plus
  • Experience working within a DoD controlled environment is a plus.
  • Good understanding of data security issues inclusive of PII storage and US requirements around compliance (ISO 27001) is a plus

RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $80,000 - $95,000. This range is specific to Chicago and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.

“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

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What Makes you Fiercely Individual?

At RAPP, we celebrate and honor the fierce individuality of all our people. That’s why we’re working hard to ensure that our RAPP community is as representative and equitable as possible. Part of that work includes understanding who expresses interest in our open roles, who then joins our agency, and who ultimately stays with us. Your responses to the below questions are entirely voluntary, but will greatly support us gaining a better understanding of that employee journey. Below our set of questions, you'll see additional, government-mandated questions that are similar in nature, but less robust. We apologize for the duplication, but feel that it's important to get a more holistic picture of what makes you, you - and the legally-required questions don't help us achieve that. 

 

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