TITLE:

Senior Account Director

LOCATION:

Singapore

GROUP:

Client Servicing

REPORT TO:

Managing Director

 

About RAPP Singapore

RAPP knows the way to create real value for brands, is to help them create real value for their customers. We do this by balancing Precision & Empathy: the ability to understand real people through data, and the smarts to meet their individual wants and needs. Building on our data foundation, RAPP delivers a range of capability across social, digital, customer experience and technology. As part of Omnicom, RAPP is proud to employ over 1,000 talented people across U.S., Brazil, UK, France, Germany, Singapore and Dubai, and we actively foster an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the agency’s vision. The Singapore team was started in 2016 to address the needs of our regional clients, and we are seeking like-minded individuals to join our growing team.

 

Your Role

As a dedicated and driven Senior Account Director you will be providing both strategic and tactical leadership across multimillion-dollar engagements, while keeping up-to-date on daily project activities.

We need someone who can identify a client’s business needs and work with both the client and various RAPP teams to understand, define and build effective and innovative solutions that generate measurable results. The client projects will range from digital campaigns, platform builds, data analytics, user experience, etc. We are looking for someone with strong digital and operational background. Knowledge of digital media (i.e. programmatic, bought media, social content etc.) is highly desirable.

A Senior Account Director is the kind of person who will know what you want — and what you need—before you do. They can take on the point of view of both our clients and our internal teams, and they know exactly how to express those perspectives, concerns and requirements to the other side. They must be prepared to be as much of a leader as they are a communicator and mentor.

You will join a dynamic, multi-ethnical fun team that gives everyone a voice, flexibility and right to develop with a can-do atmosphere of mutual support.

 

Skills and Experience

  • Experience in a client services organization, preferably on projects with top-tier consulting firms or interactive agencies (e.g. digital campaigns, platform builds, data analytics, user experience, CRM etc.)
  • Ability to manage long-term, multimillion-dollar engagements with multiple project tracks and teams. A sharp mind, a good memory and an attention to detail are absolutely key
  • Comfortable interacting with clients of all levels and industry backgrounds, from C-Suite through to administrative support staff. You need to know intuitively how to best facilitate the relationship between RAPP and our clients in any given situation.
  • Strong understanding of digital and design lifecycle. You should understand the work we do — and the new things we can be doing — as well as you understand our clients, thus able to proactively drive discussions on new and relevant solutions for them.
  • Ability to manage and set client expectations. The Senior Account Director combines client needs and our own awesome abilities to figure out the best way to produce winning work.
  • Must have 5+ years’ experience as Account Director/ Senior Account Director.

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