Technical Delivery Representative   

Our Technical Delivery Management department has a key role in onboarding new customers, and you will be part of it! You will ensure the timely delivery of our products and services to smaller customers and will get them through all necessary steps. You are strong in setting up positive, lasting business relationships with the internal and external parties involved. 

This position is based in our HQ in Amsterdam and Haarlem, and you will be reporting to the Team Manager.  

What is the role about?

  • Responsible to handle orders first time right and checks and controls the delivery process. 
  • You set delivery goals, priorities, and schedules in such a way that the customer is more than satisfied. 
  • Collates and verifies all relevant order information to ensure a accurate and timely delivery. 
  • You are a star in mitigating issues and understand possible risks and can drive improvements in process and customer satisfaction related to delivery. 
  • You monitor inventory orders and can make inventory projectionas. 

What we’re looking for:

  • Working knowledge of delivering excellent customer service 
  • Understanding of SAP and ideally, working in IT before. 
  • ITIL knowledge
  • 4+ years of work experience in a similar role 
  • Focus on quality, process and problem-solving is your first nature 
  • Great verbal and written communication skills in English  

Benefits include

  • Participation in annual company bonus scheme and company pension
  • Internet allowance and travel allowance
  • Working from home policy  
  • Lease bike plan
  • 25 days of paid time off (and the option to buy or sell up to 5 more days) 
  • Free lunch, parking, and fresh fruit provided when in the office 
  • Attractive relocation packages and an agency that takes care of the entire visa process
  • Access to the Leaseweb Academy, a personalized learning platform offering a variety of studies, (Dutch) courses, and trainings 
  • Fun events year-round – from virtual pub quizzes to summer parties, company runs, quarterly hackathons and much more 
  • Monthly after work drinks
  • A multicultural work environment (our colleagues are from over 60 countries!) in a company where you can truly make a difference  

Ready for the next step? 

If you’d like to apply, please do so online. To learn more about us, follow us on LinkedIn or Instagram to get an inside look at the life at Leaseweb. For questions, please reach out to Merve Bulazar, Talent Acquisition Specialist, at: m.bulazar@global.leaseweb.com

We directly source all candidates – any unsolicited profiles received from recruitment agencies will be treated as direct applications. 

 

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