We're Celonis, the global leading Process Mining software company and one of the world's fastest-growing SaaS firms. We believe that every company can unlock its full execution capacity - and for that, we need you to join us as a Customer Transformation Director.

The Role:

The Director, Customer Transformation at Celonis is part of a brand new team that will work with our most strategic clients to help enable business transformation and establish a Center of Excellence for our customers. You will lead hands-on engagements to drive the ramp up of the CoE while also being responsible for achieving value targets associated with the CoE. 

Your work will connect you with our clients across EMEA allowing you to be based from anyone of our offices - Munich, London, Amsterdam, Madrid, Paris, Milan, Copenhagen or Stockholm.

The work you’ll do as a Transformation Director:

  • Coach organizations on their transformational journey by leveraging the power of EMS
  • Drive organizational change by establishing global Centers of Excellence for customers
  • Coach organizations to plan, establish and scale CoE’s as central accelerator for Transformation
  • Assure alignment of strategic targets with CoE setup, responsibility and resources
  • Actively engage with the CoE lead and executive sponsors
  • Help customers kick-starting a CoE with experienced resources from Celonis and external Partners
  • Engage hands-on in custom projects to drive the ramp-up of the CoE
  • Be responsible for achieving value targets associated with the CoE
  • Develop a deep understanding of customers transformation journey, challenges and the CoE’s role
  • Support communication and establishment of a global community

The qualifications you need:

  • 12+ years of experience in Consulting/ Business Transformation role, managing large and complex transformation programs.
  • Previous experience building and/or operated a CoE
  • 3+ years experience in deploying Process Mining in complex global environments
  • Strong communication and coaching skills
  • Proven leadership history for managing complex projects
  • Experience bridging the gap between executives, business and IT
  • Track record of building and navigating long term relationships with executives and stakeholders
  • You are motivated working on innovative products which allows fact- and data based transformation
  • You are passionate about changing organizations with a strong focus on value
  • You are an intrinsic motivated, proactive team player with innovative ideas to inspire customers
  • You are proficient in English  

What Celonis can offer you:

  • The unique opportunity to work within a new category of technology, Execution Management
  • Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, mentorships, yearly development stipend)
  • Great compensation and benefits packages (stock options, generous time off, parental leave, and more)
  • Work from home support (mindfulness tools such as Headspace, monthly remote working stipend, flexible working hours, virtual events and workshops)
  • A global and growing team of Celonauts from diverse backgrounds to learn from and work with
  • An open-minded culture with innovative, autonomous teams
  • Employee resource communities to help you feel connected, valued and seen (Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
  • A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future

About Us

Celonis believes that every company can unlock its full execution capacity. Powered by its market-leading process mining core, the Celonis Execution Management System provides a set of applications, and developer studio and platform capabilities for business executives and users to eliminate billions in corporate inefficiencies. Celonis has thousands of global customers and is headquartered in Munich, Germany and New York City, USA with 15 offices worldwide.

Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Different makes us better.  #LI-EB1

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