Director, Customer Transformation

Are you ready for a new challenge?

Celonis is the execution management system leader. Powered by its market-leading process mining core, the Celonis Execution Management System provides a set of instruments and applications, with a developer studio and platform capabilities for business executives and users. The Celonis EMS offerings help companies manage every facet of execution management from analytics, to strategy and planning, management, actions, and automations. For Global 2000 companies, transforming to an intelligent enterprise has become a key strategic priority.

Celonis has thousands of global customers including ABB, AstraZeneca, Bosch, Coca Cola, Citibank, Dell, GSK, John Deere, L’Oreal, Siemens, Uber, Vodafone, and Whirlpool. All rely on Celonis technology to unlock their full execution capacity and drive change to business processes. Celonis is headquartered in Munich, Germany and New York, US, and has in total 15 offices worldwide.

The company has grown 5,000% in 4 years and 300% in the past year. In 2019, Celonis reached a $2.5 billion valuation, after receiving a $290 million Series C funding round. Celonis is continuously expanding, especially in Europe to be able to serve the local markets. Recently offices were opened in Paris, Copenhagen, Stockholm, and Madrid. Particularly in these uncertain times Celonis plays an impactful role in helping customers to use their execution capacity the best way possible.

The Role:

The Director, Customer Transformation at Celonis will be a part of a brand new team that will work with our most strategic clients to help enable business transformation and establish a Center of Excellence for our customers. You will lead hands on engagements to drive the ramp up of the CoE while also being responsible for achieving value targets associated with the CoE. 

Responsibilities:

As Transformation Coach, you will:

 … coach organizations on their transformational journey by leveraging the power of EMS

… drive organizational change by establishing global Centers of Excellence for customers

… coach organizations to plan, establish and scale CoEs as central accelerator for Transformation

… assure alignment of strategic targets with CoE setup, responsibility and resources

… actively engage with the CoE lead and executive sponsors

… help customers kick-starting a CoE with experienced resources from Celonis and external Partners

… engage hands-on in custom projects to drive the ramp-up of the CoE

… be responsible for achieving value targets associated with the CoE

… develop a deep understanding of customers transformation journey, challenges and the CoE’s role

… support communication and establishment of a global community

 

You:

… have built and/or operated a CoE

… have 3+ years experience in deploying Process Mining in complex global environments

… bring strong communication and coaching skills

… provide proven leadership history for managing complex projects

… can bridge the gap between executives, business and IT

… are capable of building and navigating long term relationships with executives and stakeholders

… are looking for an innovative product which allows fact- and data based transformation

… are passionate about changing organizations with a strong focus on value

… are an intrinsic motivated, proactive team player with innovative ideas to inspire customers

… are fluent in English  

 

We: 

  • See people as the fundamental pillar of our success. Therefore, we invest into the personal growth and skill development of each individual alongside with the strengthsfinder test
  • Offer attractive compensation models (best-in-class salary, stock option packages, employee referral bonus, family service, flexible working hours)
  • Are visionary and one of the fastest growing Software-Unicorns in the world
  • Are experts in the field of Process Mining - the new Celonis Execution Management System provides a set of instruments and applications: the EMS offerings help companies manage every facet of execution management from analytics, to strategy and planning, management, actions and automations
  • Distinguish ourselves through a unique combination of innovative start-up atmosphere paired with great professionalism and self-responsible work

Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Different makes us better.

Have a look at our full Diversity statement here.

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