Software Engineer, Linux User Space - Work from Home, Europe or North America

What is Canonical?

Canonical is a growing international software company that works with the open-source community to deliver Ubuntu, “the world’s best free software platform.” Our mission is to realize the potential of free software in the lives of individuals and organizations. Our services are helping individuals and businesses worldwide to reduce costs, improve efficiency and enhance security with Ubuntu.

Job Summary

A Software Engineer, Linux User Space in the Sustaining Engineering Group is key for the success of our enterprise customers, partners and Ubuntu projects.

You will help with troubleshooting and resolving customer bugs by providing workarounds, guidance, and designing and authoring fixes to be released in Ubuntu and its supporting software packages.

Your role will primarily provide sustaining engineering support for user space applications as well as Linux Server engineering around the Ubuntu platform.

Key responsibilities and accountabilities

  • Resolve complex problems in Kafka, Jenkins, Apache Tomcat and others
  • Resolve complex problems related to OpenStack, Kubernetes and Ubuntu
  • Resolve complex problems in orchestration and deployment technologies including Juju, MAAS, charms, snaps and others
  • Maintain a close working relationship with Canonical's Customer Engagement and Product Engineering teams
  • Participate in upstream and downstream development to resolve customer-reported bugs, developing and backporting patches as appropriate
  • Ability to identify and apply efficient problem solving techniques
  • Manage workload to ensure that customer issues are all timely handled and worked to resolution
  • Participate in team discussions and meetings to improve processes, tools, and documentation
  • Maintain clear, concise and accurate technical documentation
  • Be able to travel internationally up to 10% of work time for team meetings, events and conferences.

The Successful Software Engineer, Linux User Space will have:

  • A minimum of 5 years of experience as a software engineer, or in an equivalent position, is required
  • Bachelor’s or equivalent in Computer Science, STEM or similar degree
  • Extensive development experience with Java, maven and related technologies
  • Knowledge of Linux system internals
  • Strong development experience with Java, C, Python, and Golang
  • Solid troubleshooting experience using jdb (or similar), gdb, pdb, OS & application tracing/profiling mechanisms, and other analysis tools

What Canonical Offers:

  • Learning and Development
  • Annual Compensation Review 
  • Annual Leave
  • Maternity and Paternity Leave
  • Priority Pass for travel
  • Flexible working option

Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world’s computing needs. We are committed to ensuring equal employment opportunity to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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