Inside Sales, Account Executive (Italian & German-speaking) | London, UK
About us:
WeWork began in 2010 with a vision to build the first global physical platform designed to bring people together. Today, we offer access to a desk, an office, a headquarters, or an entire building in hundreds of cities around the world; with over a third of the Fortune 500 companies being part of the WeWork community.
About the Opportunity:
This is a key position within our Inside Sales team given that it serves two main purposes:
1) To be in the front-line of the member renewals process. This client-facing role will assist in driving revenue by facilitating dedicated commitments and month-to-month renewals. This individual will work within the Inside Sales - Renewals team to achieve both personal and team member retention goals for their assigned Territory or Region.
2) To be responsible for qualifying, pitching, and closing sales in WeWork buildings across a portfolio of consumer-sized companies over the phone or virtually. This driven and self-motivated individual will collaborate closely with our Community Teams in order to increase building occupancy across the region while creating a great prospective member experience.
As a successful Inside Sales, Account Executive you will have the opportunity to:
Identify when opportunities need to be escalated and work cross-functionally to find the optimal solution for members
Nurture, develop, and close renewal opportunities in a fast-paced environment
Own the renewals process: selling, negotiating and closing new commitment terms
Manage a full cycle sales pipeline for up to 4 Work Units (WUs) within the region
Serve as the central point-of-contact for prospective member throughout their buyer journey
Day to day responsibilities include (but not limited to):
Partner with Building and Community Teams to ensure the successful placement of new members
Work with automation platforms to efficiently input and track data for reporting and forecasting purposes
Execute strategy and process implemented by Sales leaders, Marketing and Sales Operations
Be a positive WeWork brand ambassador and optimally communicate our value proposition to members
Take ownership of individual and team critical metrics to maintain high activity and meet daily targets
Provide unmatched customer service to members to ensure the best possible member experience
About You - We’d love to hear from you if you have:
A Bachelor’s Degree or equivalent qualifications
Advanced verbal and written communication skills in English, Italian and German
Demonstrable experience in succeeding in fast-paced, KPI driven sales environment
12+ months of professional experience in sales, account management, renewals or related fields
Demonstrated experience in nurturing, negotiating, renewing and closing sales
Excellent experience in customer service and relationship building
Experience of selling office space will be high desirable (broker experience)
Experience in and are comfortable using CRM platforms – Salesforce experience (highly desirable)
Strong work ethic and entrepreneurial spirit
Excellent communication, writing and presentation skills
Life at WeWork
We are en equal opportunity employer. Just as we empower our community, we believe in empowering our team to create their own life's work. We move fast and challenge each other, but we always make sure we look out for one another. Our culture and values are what make working here rewarding.
