Technical Solutions Consultant | WeWork Workplace and All Access | New York, USA

About Us 

At WeWork, we provide inspiring and flexible workplace solutions to help businesses - small, medium or large - thrive in more than 150 cities globally. The future of work is happening right now, and we are leading this moment. United by a common purpose, here we will empower tomorrow’s world at work. Join us on our journey as we give our members the freedom and support to push boundaries in their industries, and work to redefine our own. 

About The Opportunity

We are seeking a highly motivated and technically skilled Technical Solutions Consultant to join our fast growing All Access and Workplace sales organization. The ideal candidate will be responsible for understanding the technical aspects of our digital products and conveying their value to potential clients.

In this role, you will:

  • Collaborate with WeWork sales teams to understand customer requirements, provide technical sales support, and scale All Access and Workplace accounts.

  • Deliver product presentations and demonstrations tailored to customer needs and relevant use cases. 

  • Familiarity with WeWork Product roadmaps and focuses on selling ‘what we do have first’ instead of ‘custom first’

  • Establish customer rapport and gain trust 

  • Work closely with Sales and Customer Success Management teams to report out customer requirements to internal Product/Tech stakeholders

  • Serve as the primary Sales liaison with the Product organization, providing consistent customer feedback to enhance the All Access & Workplace products.

  • Partner with Sales Leadership, Product and Enablement team to develop updated content, training, and enablement resources for the Access & Workplace products..

  • Participate in strategic projects and perform other duties as assigned.

  • Be a positive WeWork brand ambassador and effectively communicate our value proposition to members.

About You

Does the below sound like you? If so, we’d love to hear from you!

  • Bachelor’s Degree in computer science, engineering, business, or a related discipline preferred.

  • 5+ years of professional experience as a Sales Engineer or similar role in software sales.

  • Strong understanding of software systems and technical products.

  • Ability to convey complex technical information in an understandable way to internal and client-side stakeholders. 

  • Proficiency in content creation tools and platforms, including content management systems and collaboration tools preferred.

  • Thrives in a fast-paced, ambiguous, constantly changing environment with exceptional organizational skills and ability to re-prioritize on a consistent basis.

  • Comfortable using CRM platforms – Salesforce experience highly desirable.

  • Experience working on a team and leading a team player mentality.

  • Excellent communication, presentation, and interpersonal skills.

  • Exemplary planning and organizational skills, along with a high degree of detail orientation.

Compensation & Benefits

Base Pay and Incentive Compensation: $152,000 - $203,000 annual salary, plus variable incentive pay with on target earnings of $190,000 - $254,000.

WeWork employees are eligible to participate in an incentive plan specific to their role which sets forth the terms of the variable incentive pay and target earnings described above. Your recruiter will detail what incentive plan is applicable to this specific role. WeWork incentive plans are subject to the terms of the applicable incentive compensation plan, which will be made available to you after commencing employment. WeWork reserves the right to amend its incentive plans, and nothing in this job requisition or any other document creates a right to a specific incentive plan payment.

Benefits: Full-time employees are eligible for comprehensive benefits (subject to the terms of applicable plans/policies/agreements, which will be made available to you after commencing employment), including 20 days of PTO, approximately 10 paid holidays, 80 hours of paid sick leave, 16 weeks paid parental leave, competitive healthcare benefits, 401K plan, Life & AD&D insurance.

Life At WeWork

Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a diverse community that embraces and inspires you—because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our Employee Community Groups, or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated. 

WeWork is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon gender, sexual orientation, marital or civil status, pregnancy (or pregnancy-related conditions), gender identity or expression, transgender status or gender reassignment, race, color, national origin or ancestry, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information (including genetic testing and characteristics), military or veteran status, or any other grounds or characteristic that is protected under the law.

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