Noora Health’s mission is to improve outcomes and strengthen health systems by equipping family caregivers with the skills they need to care for their loved ones.

Founded in 2014, Noora Health turns hospital hallways and waiting rooms into classrooms by tapping into the most compassionate resources available for the patient’s care: their own family.

With support from governments and partners in India, Bangladesh, and Indonesia, Noora Health has trained more than 3.5 million caregivers across 460+ facilities using their flagship caregiver education and training curriculum, the Care Companion Program (CCP). 

In a cohort of patients, the CCP reduced post-surgical cardiac complications by 71%, maternal complications by 12%, newborn complications by 16%, and newborn readmissions by 56%.

Noora Health was honored as a TED 2022 Audacious Project Grantee and recipient of the 2022 Skoll Foundation Award for Social Innovation. Featuring Edith Elliott and Shahed Alam, our Co-Founders and Co-CEOs, Noora Health’s mission took the spotlight at TED 2022 and was also featured in a 2022 Skoll video.

 

Yayasan Noora Health (YNH) was established in 2023 to implement the evidence based and globally recognized Care Companion Program (CCP).

YNH is affiliated to and works closely with Noora Health, a US based health systems strengthening organization, that designed, developed, and implements the Care Companion Program. The CCP focuses on training and empowering family members of patients across the health system, equipping them with high-impact health skills required to become impactful caregivers to their loved ones and enable their recovery at home. The CCP is currently implemented at >500 health facilities in India and Bangladesh.

YNH will support and assist the Indonesian public health system to implement CCP across city, district, provincial, and national levels, thereby enabling improvements in health outcomes for patients and improved quality of health services and care delivery.

According to Noora Health’s discussions with East Java health provincial office and as per the MoU between Noora Health and District of Pamekasan on Care Companion Program Implementation, YNH will conduct a TOT (Training Of Trainers) for Health workers (Nurses/midwives/bidans) in order to train caregivers across East Java.

ABOUT THE ROLE 

Noora Health is seeking a skilled Associate Training Manager to drive the success of our proprietary Training of Trainer (ToT) program. You will report to the Training Manager and work closely with the PD (Program Delivery) team. In this role, you will assist in designing, developing, and delivering interactive and adaptable training sessions for healthcare staff across facilities, and communities in the regions we will work in Indonesia. Focusing on both health content and essential soft skills, you will assist in tailoring the sessions to the local context, knowledge base, and norms to maximize their impact.

  • Deliver customized Training of Trainer (ToT) sessions that cover both health content and essential soft skills.
  • Assist in managing logistics and training arrangements.
  • Assist in contextualizing the training to the local context, knowledge base, and norms to maximize its impact. Ensure the successful delivery of the ToT program in your assigned region.
  • Work closely with healthcare staff, training and cross-functional teams to identify training needs and opportunities for improvement.
  • Assist in developing and maintaining training materials and resources, including presentations, manuals, and interactive multimedia materials.
  • Assist in evaluating the effectiveness of the ToT program and data-driven improvements to enhance its impact.
  • Stay up-to-date with developments in the healthcare industry and incorporate best practices into the ToT program.

WHO ARE WE LOOKING FOR

  • Bachelor's or Master’s  degree in Midwifery and/or Public Health.
  • 1-2 years of experience in training, with a focus on healthcare training.
  • Excellent interpersonal and communication skills.
  • Experience both in virtual and in-person training facilitation skills.
  • Passion for improving healthcare and a commitment to serving communities in need.
  • Ability to work independently and as part of a team.
  • Working fluency in English and native language (look at relevant locations above).
  • Must be able to travel extensively.

Location: Central and/or East Java

At Noora Health, we value diversity, equity, and inclusion, and we understand the value of developing a team with different perspectives, educational backgrounds, and life experiences. We prioritize diversity within our team, and we welcome candidates from all gender identities, castes, religious practices, sexual orientations, and abilities – among many others.

We encourage people from all backgrounds to apply for positions at Noora Health.

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