Noora Health’s mission is to improve outcomes and strengthen health systems by equipping family caregivers with the skills they need to care for their loved ones.
Founded in 2014, Noora Health turns hospital hallways and waiting rooms into classrooms by tapping into the most compassionate resources available for the patient’s care: their own family.
With support from governments and partners in India, Bangladesh, and Indonesia, Noora Health has trained more than 10.6 million caregivers, representing over 7 million patients across 10,900+ facilities using their flagship caregiver education and training curriculum, the Care Companion Program (CCP).
Noora Health was honored as a TED 2022 Audacious Project Grantee and recipient of the 2022 Skoll Foundation Award for Social Innovation. Featuring Edith Elliott and Shahed Alam, our Co-Founders and Co-CEOs, Noora Health’s mission took the spotlight at TED 2022 and was also featured in a 2022 Skoll video.
In 2024, Noora Health was honored to be featured in an essay in The New York Times which vividly captured a universal story of love and compassion through our collaboration with Sri Jayadeva Institute of Cardiovascular Sciences and Research in Bangalore, India.
Employment Type: Fixed Term Contract
Tenure: 6 months
WHAT YOU WILL DO
- Troubleshooting Laptops and Hardware:
- Fix issues with laptops, desktops, printers, and other devices.
- Set up and configure new devices for employees.
- Help resolve software and hardware problems. - IT Inventory Management:
- Keep track of all IT equipment like laptops, desktops, and printers.
- Update inventory records when new equipment is purchased or old items are replaced.
- Conduct physical inventory of IT related items and prepare report along with admin team.
- Ensure IT policy is in place and is complied by all users. - Warranty and Maintenance Tracking:
- Track the warranties of IT equipment and make sure they’re renewed on time.
- Contact vendors for repairs or replacements when needed.
- Preserve all necessary document for future reference of warranty claim. - Assist Admin to procure IT related items:
- Assist Admin Manager to buy IT equipment, repair services, or renew contracts.
- Assist Admin to Get quotes from vendors and help negotiate prices. - Support for Office Staff:
- Assist employees with any technical issues they have with laptops, software, or network connections.
- Provide basic training and support for new employees on using IT systems.
- Orient employees about IT policy and procedure of organization.
WHAT WE ARE LOOKING FOR
- Basic knowledge of IT, such as troubleshooting laptops and software.
- Familiarity with Windows, macOS, and basic business applications.
- Good communication skills and the ability to solve problems quickly.
- 1-2 years in IT support.
- Experience with managing IT inventory and working with vendors.
At Noora Health, we value diversity, equity, and inclusion, and we understand the value of developing a team with different perspectives, educational backgrounds, and life experiences. We prioritize diversity within our team, and we welcome candidates from all gender identities, castes, religious practices, sexual orientations, and abilities – among many others.
We encourage people from all backgrounds to apply for positions at Noora Health.
