Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

We are currently seeking a talented People Operations Lead to join our Shared Services organization, who will be responsible for leading a team of 5 HR Operations Specialists. Within Shared Services we are committed to fostering outstanding, simple and easy experiences for our employees, while providing lift to our internal People Operations team. This role is focused on different stages of our employee life cycle; from onboarding, mid employee life cycle, offboarding and partnering across People Operations functions to help craft seamless workflows. As a Lead you will be driving continuous improvement, owning our audit & compliance processes, and helping iterate for the future of HR Operations.

What You’ll Do

Location: Hybrid from Scottsdale, AZ
Reports to:
VP Shared Services
Level: Lead/Supervisor

  • Leader of 5 global specialists across multiple time zones and regions and employee life cycle support.
  • Responsible for the management and administration of People Ops resources compliance related external reporting, training, and state and federal legislative adherence.
  • Collaborate with People Operations leaders to identify gaps and drive more effective delivery of services on a global scale.
  • Find opportunities for process enhancement and drive continuous improvement initiatives to streamline operations and enhance service quality.
  • Develop data-driven solutions that demonstrate a tangible value for our service delivery model, using analytics to inform decision-making.
  • Act as a subject matter expert for our Shared Services tech stack including Workday & Zendesk, being the go-to for the team, at the “tier 1” support level; escalating systems issues requiring higher “tier” support to other SME’s.
  • Along with the People Operations Specialist team, provide front-line support to end-users, addressing employee inquiries and resolving issues.
  • Identify areas for improvement related to data maintenance, system support, and reporting.
  • Provide insights and ideas to automate and continuously improve HR processes which enhance the employee experience.

What You Bring

  • A Bachelors degree in Human Resources, management, or business-related field
  • At least five years’ experience in a progressive HR role
  • 0-2 years managing a team of 2 or more direct reports
  • 0-2 years Global HR Operations/Systems administration/Data Analytics
  • Systems experience with HRIS platforms, preferably Workday, and familiarity with case management technology, ideally Zendesk
  • Thoroughness with an ability to multi task and stay organized in an array of tasks of varying degrees of difficulty and complexity
  • Excellent interpersonal communications skills, a positive attitude, and the ability to effectively engage with stakeholders at multiple levels
  • Ability to articulate and implement a customer-centric vision, driving collaboration and agreement across the organization
  • A team player with a desire to support others and continuously raise the bar
  • Ability to anticipate customer and stakeholder needs and proactively follow through
  • Experience with process optimization or continuous improvement

 

Benefits that Benefit You

  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs

Benefits listed herein may vary depending on the nature of your employment and the location where you work

The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 80,000 in the lowest geographic market and USD 120,000 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

 

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

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