As the most trusted platform for understanding online behavior, millions of people rely on SimilarWeb insights daily as the ground truth for their knowledge of the digital world. We empower anyone — from the curious individual to the enterprise business leader — to make smarter decisions by understanding why things happen across the digital ecosystem. Learn more at WWW.SIMILARWEB.COM. The company has raised over $240M and has over 750 employees across 11 global offices.
As an Account Manager, you will be responsible for developing, executing, and owning a long-term Account Strategy for a number of our most important customers. You will drive retention and expansion of accounts in addition to adoption of our Market Intelligence solutions in core processes across the business.
As an Account Manager at SimilarWeb you will:
- Manage and develop long-term partnerships with some of the biggest brands in the world
- Increase renewal rates
- Manage relationship with account users regarding engagement and product adoption in order to exceed commercial targets
- Identify and lead up-sell and cross-sell opportunities to drive new business growth through greater advocacy and reference-ability
- Partner with the APAC Strategic Sales team to ensure a collaborative client experience
- Influence future lifetime value through higher product adoption, customer satisfaction and overall engagement
What will I bring to the team?
- Strong understanding of the digital marketing space
- Proven experience of navigating renewals and up-sells (SaaS/Digital background preferred)
- Excellent communication and presentation skills
- Experience with large multinational accounts
- Ability to influence, confidently handle objections, and resolve customer issues.
- Experience client-direct sales and/or account management, and be highly successful at running consultative sales processes in large, complex prospect organisations. Experience in presenting to and interacting with senior management of prospect organisations.
- Deep understanding of value drivers in recurring revenue business models
- Team player able to effectively interact with colleagues and business partners across the company
Why choose SimilarWeb?
We believe that building a great product and a great company starts with finding amazing people and helping them grow and develop professionally and personally. At SimilarWeb, you’ll be surrounded by innovative, passionate and creative people that are looking to drive real impact. We are proud to have over 500 talented and passionate professionals, and we strongly believe in winning together as a way of driving a successful business!
- Data-Driven: We believe data-driven decisions are the key to success and we are evangelists for the power of digital insights
- Passionate: We care deeply about what we do, are accountable for our actions and are committed to helping each other
- Excellence: It’s in our nature; and we work hard to make a difference
- Winning Together: We know what it takes to build a great company and a great product and it begins with valuing each and every member of our team