iHerb Supply Chain Solutions is seeking a strong Senior Site Reliability Engineer to join our SRE Practice group. Our ideal candidate has a software engineering background and a DevOps mindset. You will also have a deep passion for automation and observability, with a keen understanding of how distributed systems play together. You will leverage this understanding to help build bridges between our engineering, infrastructure, SRE and NOC functions.
Working as part of the SRE Practice area, support development teams in understanding and leveraging SLI’s and SLO’s to improve service availability and performance.
Contribute to instrumentation and platform libraries.
Collaborate with our NOC team to build out proper SOP’s around identifying root cause, escalation and remediation.
Work with other SRE’s to champion and establish KPIs for measurement of the SRE Practice’s success and improvement.
Lead SRE audit and sign-off meetings, ensuring services are ready for production.
Assist in building a blameless post-mortem culture that leads to fixed weaknesses and increased reliability.
Knowledge, Skills and Abilities:
Experience in open-source and commercial observability tooling such as Prometheus, Jaeger, EFK stack, Grafana, Datadog, NewRelic, etc.
Demonstrated experience leading/contributing significantly to an open-source infrastructure/application platform initiative a big plus (e.g. Kubernetes/Istio/etc. upstream commits)
Experience as a platform or back-end engineer in a prominent language such as C#, Java or Python is a strong plus.
Generally, requires a minimum of five (5) to seven (7) plus years of experience as a Software Engineer, DevOps Engineer and/or Systems Engineer
Bachelor’s Degree in Information Technology/Computer Science or a related field preferred and/or equivalent years of experience
At iHerb we strive for innovation, targeted at delivering a customer-centric experience while transforming the online shopping experience. We change direction and define ourselves in the idea that individually we are incredible but united our growth is infinite and paramount to our success. iHerb strives to be the global industry leader!
iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.