Job Summary

Global Logistics Project Specialist will manage and execute multiple time-sensitive projects to meet the business objectives of iHerb Logistics. Reporting to Sr. Director of Global Logistics, this position will manage projects from beginning to end through coordination with stakeholders and complex problem-solving. Global Logistics Project Specialist will liaise with management on defining business requirements, project scope, goals, deliverables and executing defined projects. This position requires strong analytical and communication skills with advanced Excel knowledge for data analytics. This position will also support the other Global Logistics teams with their day-to-day functions if needed.

Job Expectations:

Manage projects from design through implementation that support growth and operational improvements for the company.
Actively identify and scope new opportunities to improve how we serve customers and improve our business processes.
Participate as a key player or lead projects delegated by the team lead or executives
Represent the business unit in cross-functional projects.
Collaborate with key stakeholders to set expectations for given projects.
Identify, drive and develop best practices, efficiencies, and project workflows.
Perform day-to-day management of project development activities; prioritize, resolve issues and discrepancies as they surface.
Identify resource requirements required to implement a given project.
Plan and schedule the project activities.
Escalate and resolve issues that may impact the successful implementation of projects.
Accomplish project deliverables within the agreed deadlines and escalation
Conduct data collection and analysis before, during, and after project completion.
Lead operational execution and continuous improvement initiatives
Monitor and train staff to manage ongoing operations of implemented solutions when necessary.
Support critical teams of iHerb Logistics with their day-to-day functions if needed

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Knowledge, Skills and Abilities:

Required:

Excellent verbal and written communication skills
Excellent skills to absorb and understand large amounts of information
Proficient in software skills, including Word, Excel and PowerPoint
Experience with WMS, TMS, SSRS, Tableau, and Asana preferred
Ability to collect, analyze and report on data needed for required for projects
Detail oriented. Attention to accuracy in this role is vital
Analyze information and evaluate results to choose the best solution and solve problems.
Ability to apply knowledge of quality; use analytical thinking/techniques to solve problems
Ability to multitask in a high pressure environment
Good understanding of how various areas integrate within the organization to achieve the business objectives.
Ability to self-motivate, work as a team player, and work in a fast paced environment.
Must be comfortable with presenting information to senior management and external vendors.
Must be able to make evaluative judgments based on the analysis of information. Identifies potential solutions through the application of technical experience guided by manager.
Second language preferred
Experience with project management preferred
Experience with continuous process improvement preferred

Experience Requirements:

Experience managing complex projects
Understanding of business process workflows
Excellent organizational skills
Advanced Excel knowledge

Equipment Knowledge: Knowledge of Microsoft Office and Project Management

Experience Requirements: Generally requires a minimum of one (1) year of related experience.

Education Requirements: Bachelor's degree in Business, Supply Chain, or related fields preferred, or a combination of education and equivalent work experience.

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Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.

About iHerb
iHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.

We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 30,000 products, from over 1,200 brands direct to our customers in 185+ countries.

Our vision is to become the #1 destination for health and wellness across the world.

With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:

Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly ·
Embrace Diversity & Inclusion · Strive for Simplicity

iHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for.

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

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