Key Tasks and Responsibilities (Customs Part)

主要职责(海关部分)

随着实际情况的变化,及时更新“海关单一窗口”的内容,负责所有与“海关单一窗口”相关的工作内容及资质申请,确保公司的合规。

Update the contents of the "Customs Single Window" in a timely manner according to the actual situation changes, be responsible for all work content and qualification applications related to the "Customs Single Window", and ensure the company's compliance.

 

作为与中国海关的主要联系人,负责各类事件的处理及跟进,对于较为特殊或者严重影响公司声誉及业务的事件,及时书面和口头反馈给领导层和法务部门,并提供有效性的建议;

As the main contact person with China customs, responsible for handling and following up on various events. For events that are more special or seriously affect the company's reputation and business, promptly provide written and oral feedback to the management and legal department, and provide effective suggestions;

 

应中国海关要求,按时提供各类报告,表格和调查反馈, 参加中国海关组织的培训及会议,提供会议记录;

At the request of Chinese customs, provide various reports, forms, and investigation feedback on time, participate in training and meetings organized by China customs, and provide meeting records;

 

到海关现场或者线上申领及保管海关的IKEY卡;

Apply and store the IKEY cards from customs on-site or online;

 

与物流部门及供应商紧密合作,参加各类会议,对接“跨境电子商务公共服务平台“及各个“电子口岸”,协助各类项目和流程的有效实施;

Work closely with logistics departments and vendors, participate in various meetings, connect with “Cross-border E-commerce public service platforms” and various "electronic ports", and assist in the effective implementation of various projects and processes;

 

作为美国物流和合规部门的主要联系人,反馈中国海关对于进出口物品的更新信息,关键知识点,如跨境电商商品“黑白名单”的管控更新及分析。

As the main contact person for the logistics and compliance departments in the United States, provide feedback on the updated information of China customs on import and export items, key knowledge points, such as the control and analysis of the "black and white list" of cross-border e-commerce products.

 

与市场部及IT部门合作,针对中国海关相关部分的内容,参与中国网站的建设及改进;

Collaborate with the marketing and IT departments to participate in the construction and improvement of Chinese websites related to part of China customs;

 

8.   与美国公共事务部门紧密联系,在合法范围内,应其要求提供各类报告和信息;

Closely liaise with the US Department of Public Affairs and provide various reports and information upon their request within the legal limits.

 

主动发现各种潜在的问题,制定相关流程,收集和整理相关数据,定期或不定期提供管理层相关报告,并提出建议;

Proactively identify various potential issues, develop relevant processes, collect and organize relevant data, provide regular or irregular management reports, and provide suggestions;

 

完整保存所有文档,包括纸质版和电子版

Appropriately file all documents, including both paper and electronic versions;

 

不断更新工作流程,支持审计工作

Continuously updating workflow to support audit work;

 

安全保管各类证件(如有),详尽做好交接记录;

Safely keep various documents (if any) and make detailed handover records;

 

其他未列事宜(根据具体需求)

Other matters not listed (according to specific needs)

 

 

Key Tasks and Responsibilities (Market Supervision Part)

主要职责 (市场监管部分)

负责市场监管部门要求备案登记的网站(或者APP)的填写和更新,申请各项必要的证书,确保公司合规。

Register and update websites (or APP) required by market regulatory authorities, applying for necessary certificates, and ensuring company compliance.

 

作为与市场监管部门的主要联系人,与公司各部门保持紧密联系和沟通,负责各类市场监管事件的调查处理及跟进,对于较为特殊或者严重影响公司声誉及业务的事件,及时书面和口头反馈给领导层和法务部门,并提供有效性的建议和解决方案;

As the main contact person with the market supervision department, maintain close contact and communication with various departments of the company, responsible for investigating, handling, and following up on various market supervision events. For events that are more special or seriously affect the company's reputation and business, promptly provide written and oral feedback to the leadership and legal department, and provide effective suggestions and solutions;

 

应市场监管部门要求,按时填写各类表格,报告和调查反馈, 参加市场监管局组织的培训及会议,提供会议记录;

At the request of the market supervision department, fill out various forms, report and survey feedback on time, participate in training and meetings organized by the market supervision bureau, and provide meeting records;

 

通过各种渠道不断熟悉和了解相关法律法规及政策(包括但不限于广告法,消费者权益保护法,跨境电商法律法规等),主动发现潜在的问题,收集信息和整理数据,定期或不定期提供管理层相关报告,并提出建议;

Continuously familiarize and understand relevant laws, regulations, and policies (including but not limited to Advertising Law, Consumer Rights Protection Law, cross-border E-commerce laws and regulations, etc.) through various channels, proactively identify potential problems, collect information and organize data, regularly or irregularly provide relevant reports to management, and provide suggestions;

 

定期或不定期与公司内相关部门(中国和美国的各个相关部门)沟通和开会,反馈问题并跟进结果,及时提供会议记录;

Regularly or irregularly communicate and conduct meetings with relevant departments within the company (in China and the United States), provide feedback on issues and follow up on results, and timely provide meeting records;

 

与美国公共事务部门紧密联系,在合法范围内,应其要求提供各类报告和信息;

Closely liaise with the US Department of Public Affairs and provide various reports and information upon their request within the legal limits.

 

完整保存所有文档,案件处理过程,包括纸质版和电子版

Appropriately file all documents, including both paper and electronic versions;

 

不断更新工作流程,支持审计工作;

Continuously updating workflow to support audit work;

 

安全保管各类证件(如有),详尽做好交接记录;

Safely keep various documents (if any) and make detailed handover records;

 

其他未列事宜(根据具体需求)

Other matters not listed (according to specific needs)

 

Knowledge and Qualifications 职业技能要求

 

本科学历,至少三年以上与海关或者是上海市场监督局打交道的工作经验;有在上海从事市场监督管理局相关工作经历者优先

Bachelor's degree with at least three years of work experience in dealing with customs or Shanghai Market Supervision Bureau; Priority will be given to those who have experience working in the Market Supervision and Administration Bureau in Shanghai

2、良好的沟通能力,适应在高压情况下工作;

Good communication skills, suitable for working under high pressure;

 

3、熟悉海关进出口报关流程(尤其是进口)、跨境电商知识,具有市场监督管理的相关知识, 有良好的职业道德,工作细心,责任心强,有团队精神。

Familiar with customs import and export declaration process (especially import), cross-border e-commerce knowledge, with relevant knowledge of market supervision and management, good professional ethics, meticulous work, strong sense of responsibility, and team spirit.

4,  英语6级及以上 , 如有上海市场监督管理局工作经验者英文要求可以放低为4级;

English proficiency level 6 or above. For those with work experience at the Shanghai Market Supervision Administration, the English proficiency requirement can be lowered to level 4;

 

5. 身体健康,无重大疾病;

Healthy body without major chronic diseases;

 

6. 有驾驶执照,实际驾龄需超过2年。

Have a driver's license, the actual driving experience must exceed 2 years.

 


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iHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.

We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 30,000 products, from over 1,200 brands direct to our customers in 185+ countries.

Our vision is to become the #1 destination for health and wellness across the world.

With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:

Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly ·
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At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for. 


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