Job Summary: 

The Technical Product Manager - Catalog Platform will be fully responsible for the platform architecture of the Homepage, Category Pages and the Product Detail Pages. These pages are the backbone of our customer experience. They will collaborate with Front End teams to understand how users interact with these pages to understand the customer journey and devise features to support them. They will work to reduce latency on these pages. They will build scalable, highly available back end services that will meet the needs of the Front End teams. They will explore how to integrate personalized experiences that will increase user engagement. They will invest in services that will serve desktop, mweb and native apps in the same manner thereby enabling a unified user experience across them all.

Job Expectations:

  • Expertise in best practices and standards for product delivery across cross functional teams
  • Define KPIs for the home page, category page and product detail page and measure baselines for each
  • Oversee the development, and delivery of our homepage & product detail page roadmap from an infrastructure perspective
  • Effectively communicate, drive alignment, and successfully execute on our product development roadmap
  • Collaborate effectively with engineering, QA, Design, Front End PM, and other teams
  • Work with the Personalization teams to incorporate relevant experiences for our users
  • A/B test new back end features and page modifications
  • Collaborate with Front End teams to set the vision and strategy for the IHerb homepage, category pages and product detail pages
  • Improve latency
  • Work with native app teams to build services that serve all clients and align experiences across all channels

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job.  Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Knowledge, Skills and Abilities:

   Required:

  • Solid communication skills
  • Manage the product vision and roadmap from ideation, product requirements gathering, and delivery
  • Strong data analytics and A/B testing knowledge for consumer and platform products 
  • Strong knowledge of establishing KPIs and success metrics to drive product development teams 
  • Experience with agile development methodologies
  • Strong initiative to find ways to improve solutions, systems, and processes
  • Experience effectively working with remote teams
  • Experience working in both public and startup environments
  • Experience with communication platforms and growth initiatives
  • Versatile product leader who can thrive in a dynamic environment

Experience Requirements:

Generally, requires a minimum of five (5) to seven (7) years of experience with product management

Education Requirements:

Bachelor’s Degree required. Technical background is preferred. MBA is a plus.

At iHerb we strive for innovation, targeted at delivering a customer-centric experience while transforming the online shopping experience. We change direction and define ourselves in the idea that individually we are incredible but united our growth is infinite and paramount to our success. iHerb strives to be the global industry leader!

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

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