JOB DESCRIPTION:

Director of Infrastructure

 

It's fun to work in a company where people truly BELIEVE in what they're doing!

 

We're committed to bringing passion and customer focus to the business.

 

iHerb is looking for a Sr. Manager or Director level leader for our Infrastructure Engineering teams.  These teams are focused on the provisioning, maintenance, availability and performance of our cloud and on-premise infrastructure.  This infrastructure spans the globe and operates 24/7/365.

 

Required Experience/Qualifications

 

  • Excellent leadership and communication skills is a must
  • 10+ years managing agile technical teams in software engineering, infrastructure, devops, site reliability, NOC and similar.   Demonstrated experience managing multiple teams across a breadth of disciplines preferred.
  • Experience running mission critical applications in the public cloud such as AWS, GCP and Azure. Deep experience in multi-cloud, hybrid environments and international deployments is a plus.
  • Ability to converse at a technical level with engineers in topics like HA/DR, distributed computing concepts, the observability stack (logging/metrics/tracing) and similar topics.
  • Solid understanding of infrastructure-as-code, configuration management and infrastructure automation/delivery pipelines.
  • Hands-on background in one of systems administration, software development and/or modern “devops” practices such as CI/CD, infrastructure automation, configuration management, etc.
  • Understanding of global traffic management, CDN, WAF and DDOS/bot protection.
  • Can speak from experience on the different flavors of DevOps/SRE one might encounter in different size organizations at different levels of maturity.
  • Prior experience collaborating closely with InfoSec/SecOps teams in order to deploy a highly secure environment and compliant environment. Familiarity with SOAR, SIEM and other SecOps tools is a plus.
  • Experience in a PCI-compliant environment is a plus. Experience with data privacy and data localization requirements is also plus.
  • Kubernetes, containerized workload experience is a plus.
  • BS or above, Computer Science or similar engineering degree is preferred.

At iHerb we strive for innovation, targeted at delivering a customer-centric experience while transforming the online shopping experience. We change direction and define ourselves in the idea that individually we are incredible but united our growth is infinite and paramount to our success. iHerb strives to be the global industry leader!

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

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