Job Summary:

The Vice President of Merchandising is responsible for developing and driving iHerb’s Merchandising and Purchasing strategy to optimize revenue and growth. This executive leadership role will lead and support Category Leaders in the development and attainment of key KPI’s and partner with senior leadership to ensure the successful execution of company initiatives. The VP will oversee a team focused on developing and growing categories, vendor relationships, and overall profitability. This includes but is not limited to sourcing product, pricing, supplier negotiations, optimization of key, high-volume brands, and identifying cost-saving opportunities.

Job Expectations:

Establish and maintain measurable performance metrics for margin, pricing, promotions, all stages of the product life cycle while ensuring a keen focus on consistent and continuous improvement
Establish company merchandising strategies through further development of current assortment and optimization of key categories
Lead and execute supplier negotiation strategies to optimize cost savings and drive long-term growth while developing and maintaining mutually beneficial relationships
Create, deliver and lead internal and external presentations to senior leadership, key suppliers and iHerb team members
Partner with Marketing on strategic deliverables including but not limited to, supplier co-op initiatives, promotions, and targeted market campaigns.
Drive and create compelling, cohesive, and innovative brand and product strategies to meet and/or exceed revenue and margin forecasts
Deliver and lead data and analytics to support and drive objectives (KPIs) and potential opportunities that include but are not limited to: vendor, brand and product rankings, promotional pricing (rebates, chargebacks, discounts, growth incentives etc.), promotions ROI, category analysis, cost and profit improvements
Utilize data to discover opportunities and drive strategies and tactics that drive profitable growth across all categories
Create the strategy for key vendor communications to drive and improve vendor partnerships
Partner closely with other functions throughout the organization to execute a common vision focused on success and growth
Lead and coordinate in partnership with other departments specifically BI, Planning, and Operations on strategies to improve supply chain efficiencies and ensure cost-cutting measures are in place as relates to Merchandising for greater company profitability
Lead weekly & monthly financial review meetings, identifying necessary actions to achieve KPIs
Work in partnership with the executive leadership team to define growth targets, budgets, hiring needs, and a strategic plan for realizing revenue growth and margin optimization

Knowledge, Skills and Abilities:

Revenue-focused experience in ecommerce industry
Demonstrated ability to negotiate against tight deadlines with valued partners
Experience leading KPIs and metrics
High-energy and highly persuasive presentation skills delivering to small and large audiences
International market experience ( MENA, APAC, EU)
Executive-level communication and negotiation skills
Strong Operational, Merchant and Vendor management experience
Strong project management skills, with the ability to identify and implement process improvements, system overhauls, and solutions to improve efficiency and effectiveness
Collaborative approach to managing relationships and the ability to work effectively with cross functional teams to meet goals and drive growth, impact, and organizational performance
Fluency in common ecommerce, CRM and web analytics tools
Ability to thrive in a high-growth, entrepreneurial, and fast-paced environment (1800+ brands)
Ability to move quickly and efficiently from one objective to another
Data analysis and pricing strategy background
Excellent organizational and problem-solving skills
Ability to handle multiple tasks, with awareness of deadlines, in a fast-paced business environment
Ability to analyze existing processes and implement changes to drive efficiencies
Strong negotiation skills, influencing abilities and relationship management

Equipment Knowledge:

Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred

Experience Requirements:

Generally requires a minimum of 10+ years experience of strategic Merchandising with Buying and Planning experience
Demonstrated experience in an e-commerce environment, preferably within a strategic setting in a high-growth, fluid organization.

Education Requirements:

Bachelor’s Degree in Business or Supply Chain related field preferred, or a combination of education and equivalent work experience.

#LI-AM1

Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.

About iHerb
iHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.

We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 30,000 products, from over 1,200 brands direct to our customers in 185+ countries.

Our vision is to become the #1 destination for health and wellness across the world.

With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:

Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly ·
Embrace Diversity & Inclusion · Strive for Simplicity

iHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for.

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

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Vice President, Merchandising

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