The role of the Project Coordinator - Marketing is to support marketing campaign initiatives to ensure on-time delivery of projects and tasks. The Project Coordinator will closely work with the Project Manager to help coordinate marketing promotional activities and campaigns, content quality, design and other tasks as needed.
Help manage day-to-day Marketing projects and campaign planning, deliverables, follow up and QA.
Assist with the creation and management of project timelines and ensure all project details are up to date and accurate.
Help in the implementation of new or existing technology and integration to improve collaboration, content management, planning and workflow.
Communicate updates, schedule changes, successes, failures and improvements to the team and/or stakeholders.
Analyze existing processes and design operational flowcharts with the intent of improving efficiency of internal procedures.
Accountable for the quality of incoming projects and providing internal communication regarding deadlines and changes.
Knowledge, Skills, and Abilities:
History of on-time delivery of simple to complex projects
Exceptional organizational skills with the ability to prioritize effectively across competing demands
High degree of accuracy and attention to detail
Self-motivated with the ability to manage multiple tasks simultaneously
Team Player and ability to work independently
Excellent communication, presentation, and collaboration skills
Strong analytical capabilities and problem solving skills
Understanding of iHerb’s internal processes and departments
Additional Preferred Skills:
Experience conducting audits and quality checks
Knowledge of cross-functional flowcharts
Ability to use standard computer equipment
Knowledge and understanding of Microsoft office, Google Docs and related tools.
Minimum of 2+ years in managing internal or global projects, preferably with an ecommerce company
Bachelor’s Degree in Business or Marketing preferred, or a combination of education and equivalent work experience
Judgment/Reasoning Ability: Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.
Physical Demands: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day. The Team Member may occasionally lift or move office products and supplies up to 25 pounds. Proper lifting techniques required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment: The noise in the work environment is usually moderate. Other factors are:
Hectic, fast-paced with multi-level distractions
Professional, yet casual work environment
Ability to work extended hours as required
At iHerb we strive for innovation, targeted at delivering a customer-centric experience while transforming the online shopping experience. We change direction and define ourselves in the idea that individually we are incredible but united our growth is infinite and paramount to our success. iHerb strives to be the global industry leader!
iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.