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Celonis is the leader in business transformation software. Powered by its market-leading process mining core, the Celonis Execution Management System provides a set of instruments and applications, with a developer studio and platform capabilities for business executives and users. The Celonis EMS offerings help companies manage every facet of execution management from analytics, to strategy and planning, management, actions and automations. For Global 2000 companies, transforming to an intelligent enterprise has become a key strategic priority. Celonis disrupted what had previously been a manual, time-consuming and expensive consulting-driven approach to jump-start and operationalize change in transformation initiatives. Celonis has thousands of global customers including ABB, AstraZeneca, Bosch, Coca Cola, Citibank, Dell, GSK, John Deere, L’Oreal, Siemens, Uber, Vodafone and Whirlpool. All rely on Celonis technology to unlock their full execution capacity and drive change to business processes. Celonis is headquartered in Munich, Germany and New York, New York, and has in total 15 offices worldwide. The company has grown 5,000% in 4 years and 300% in the past year. In 2019, Celonis reached a $2.5 billion valuation, after receiving a $290 million Series C funding round. Since opening its US headquarter in New York in September 2016 it has quickly added blue chip customers like Lockheed Martin, ExxonMobil, Honeywell, and Mars to its client roster. The US is the fastest growing region for Celonis and will soon exceed 50% of its total revenue, and therefore expanding US offices in New York, San Francisco, Raleigh, Ann Arbor, as well as Latin America.            

Key responsibilities include (but are not limited to)

  • Lead and manage a team of 8 - 10 Business Value Architects
  • Ensure timely and high-quality deliverables produced by BVA team members to meet customer objectives focused on driving business value and adoption
  • Ensure BVA team members drive measurable business value and ROI for customers by identifying improvement opportunities, structuring business cases, enacting solutions, measuring value realized and preparing the organization for change
  • Ensure BVA team members drive end user adoption on their engagements by producing quality deliverables in: governance and centers of excellence setup, end user rollout planning, training and enablement strategies and training execution
  • Communicate with stakeholders in Celonis’ largest customers, handle escalations and navigate challenging situations with positive and balanced results
  • Manage, forecast and monitor resource capacity and utilization, staffing appropriately all customer engagements
  • Maximize services revenue and ensure high utilization rates
  • Continuously improve and enhance the BVA methodology to drive outcomes and consistency
  • Recruit and develop a high-performing BVA team, developing career paths for team members that allow for growth and development within the Professional Services team and Celonis
  • Work collaboratively with and influence other departments, especially other Professional Service teams, Product, Sales and Customer Success, to promote customer satisfaction and achieve business unit and company goals
  • Proactively manage hiring, attrition, productivity, morale, resource allocation, team motivation and training 

Desired Experience/Skills

You

  • Are a proven leader with 2+ years of experience managing professional services teams focused on management consulting, change management and process improvement projects
  • Have 8+ years of experience in Management Consulting, Digital Transformation or Process Improvement
  • Demonstrate experience in recruiting, motivating and retaining top talent
  • Have proven experience in designing and implementing initiatives and infrastructure to scale top-performing professional services teams
  • Are a top-performer with demonstrated past success achieving relevant targets and KPIs
  • Have a deep understanding of business value, business case building and strategic execution
  • Possess organizational transformation expertise
  • Possess a deep understanding of enterprise customer relationships
  • Possess excellent communication skills

We

  • ... see people as the fundamental pillar of our success. Therefore, we invest into the personal growth and skill development of each individual alongside with the strength finder test 
  • … offer attractive compensation models (best-in-class salary, stock option packages, employee referral bonus, family service, flexible working hours, …)
  • ... are visionary and one of the fastest growing Software-Unicorns in the world
  • … are experts in the field of Process Mining - the new Celonis Execution Management System provides a set of instruments and applications: the EMS offerings help companies manage every facet of execution management from analytics, to strategy and planning, management, actions and automations
  • ... distinguish ourselves through a unique combination of innovative start-up atmosphere paired with great professionalism and self-responsible work

Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Different makes us better.

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