Bottomline is at the forefront of digital transformation. We are a growing global market leader uniquely equipped to address the changing needs of how businesses pay and get paid. Our culture of Working with and for each other enables us to delight our customers. We empower our teams to think like owners driving customer satisfaction, helping them grow their business and win in their markets.
We are looking for Network Research Associate to innovate, win, and grow with us in Portsmouth, NH.
As a member of Paymode-X team you will support the Vendor Advocate team by managing non-calling tasks and activities required to maximize efficiency and effectiveness. You will be intimately familiar the vendor enrollment process, associated Paymode-X teams, and supporting systems including Salesforce, SharePoint, ROC and Paymode-X. Candidate is proficient in Microsoft Excel, including ability to perform V-look ups, formulas, chart creation, picklist, and data manipulation.
How you’ll contribute:
Daily Enrollment tracking
Rescind / Rescind save tracking
Autoflips/ Self enrolls/ Annual fee caps tracking
Supports creation and delivery of daily/weekly reporting including:
Trading Partner Report
All Enrollment Types Report
Partial Enrollments Report
Daily Dividends Enrollment Email
Webport Payer portal Vendor adds
Overall Salesforce Lead/Campaign Maintenance:
Identify duplicate Vendor records
Creating Ad Hoc SF reports
Support all necessary data updates
Combine SF tasks from Vendor Advocates
Fee lowering SF tasks from Vendor Advocates
Research existing leads
Research Projects including
Elite Vendor team request
Dividends segmentation research
Marked queue/ Revenue Opportunity projects
Segmentation Phone Research
What will make you successful:
Highly organized and detail oriented
Proven efficiency with processes and systems
Prominent organization, problem resolution and creative thinking skills.
Bachelor’s degree or higher preferred.
You’ll love Botttomline because in everything we do we seek to delight our customers and we are passionate about building a company of which we can all be proud, and this starts with building amazing teams filled with team members that challenge you every day.