Product Owner

at Bottomline Technologies

Position Summary:

As Product Owner, you will be responsible for product planning and execution throughout the product lifecycle, including gathering and prioritizing product and customer requirements.

You’ll work in conjunction with the Product Development and Product Management teams to help define and document the detailed requirements needed to create world-class solutions. Once a release backlog is defined and stories are ready to execute, you will continue to assist the release process and work with the technical leads to deliver high quality software. 

As a Product Owner, you’re expected to understand Legal Spend Management solutions and our target market.  The Product Owner will use that knowledge to facilitate the growth of our product suite. 

Essential Job Functions:

  • Gather business requirements and communicate those to the broader product management team and your scrum team.
  • Responsible for the quality and accuracy of product stories and use cases.
  • Work with the team to deliver “ready” Epics and user stories.
  • Work with Product Development to accurately document functional requirements within the stories that make up the scrum team’s backlogs.
  • Understand and communicate the impact of changes to the requirements.
  • Increase personal technical skills and industry knowledge.
  • Work with product marketing to assist with marketing, training, and end user documentation.
  • Assist in training the implementation and support teams.
  • Act as a subject matter expert in a particular focus area for client project questions and issues.
  • Understand velocity of the team to assist with prioritizing the backlogs, assist the team in determining how much can be taken into a given sprint cycle, determine when work is considered “done.”
  • Ability to make key product decisions within a given sprint cycle.
  • Work with clients to gather requirements and to demonstrate enhancements in the product.

Required Skills:

  • Ability to lead a team and execute.
  • Knowledge of leading and executing in an agile methodology using Scrum.
  • Training in analytical processes such as story creation, use case definitions or interview techniques.
  • Ability to capture use case requirements for an application to drive user story creation.
  • Strong written communication skills. (MS Office skills, specifically MS Excel & Word)
  • Demonstrable knowledge and understanding of designing software solutions.
  • Outstanding interpersonal skills and strong team player.
  • Familiarity with web-based software and relational databases.
  • Strong problem-solving skills.
  • Ability to interact with client management and implementation teams.
  • Ability to manage difficult customer expectations in a professional manner.
  • Excellent written and oral communication skills.
  • Good analytical and problem-solving skills.
  • Individual must have a strong quality focus.

Preferred Skills:

  • Knowledge and experience in the use of JIRA and/or Confluence
  • Demonstrated ability to meet or beat assigned targets and deadlines consistently
  • Proven ability to influence cross-functional teams without formal authority
  • Ability to demonstrate product in front of large groups
  • Testing and validation experience is desired

Education and Experience:

  • 3+ years managing technology products and success defining and launching products
  • Knowledge and understanding of Legal / Insurance Claims market and workflows desirable
  • College degree or equivalent educational experience

 

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