THIS IS US

Basically we're changing how a city breathes and moves with sustainable and innovative ways to improve urban travel options for everyone. We're on a one-way trip to create a world with less pollution, less traffic jams and more ways to explore your city without leaving an impact. Climate-neutral TIER Mobility is Europe’s leading provider of micro-mobility, with a mission to change mobility for good.

Since we opened our doors in October 2018, +140 cities have chosen us across 15 markets. More than +950 people have joined us on our mission to change mobility for good. In November 2020, TIER successfully raised $250m in Series C funding to accelerate our ambitious plans, with investors such as SoftBank, Mubadala Capital, Northzone, and Goodwater Capital. 

We actively encourage a diverse and inclusive environment that fosters each employee’s individuality at TIER. We take affirmative action to ensure equal opportunity for your applications, regardless to your nationality, ethnic or national origin, skin color, religion, disability, sex, sexual orientation or gender identity. Come as you are and join our ride.

 

Permanent employee, Full-time

About us

We’re changing how a city breathes and moves with sustainable and innovative ways to improve urban travel options for everyone. We’re on a one-way trip to create a world with less pollution, less traffic jams and more ways to explore your city without leaving an impact. Climate-neutral TIER Mobility is Europe’s leading provider of micro-mobility, with a mission to change mobility for good.

Since we opened our doors in October 2018, 95+ cities have chosen us across 11 markets. More than 750+ people have joined us on our mission to change mobility for good. In November 2020, TIER successfully raised $250m in Series C funding to accelerate our ambitious plans, with investors such as SoftBank, Mubadala Capital, Northzone, and Goodwater Capital.

We actively encourage a diverse and inclusive environment that fosters each employee’s individuality at TIER. We take affirmative action to ensure equal opportunity for your application, regardless to your nationality, ethnic or national origin, skin color, religion, disability, sex, sexual orientation or gender identity. Come as you are and join our ride!

THE ROLE AND YOUR IMPACT AT TIER

  • Maintain our webshop (Prices, Product Portfolio, New Product Launches, LP Building & Content Updates)
  • Audit and analyse key webshop metrics and user behaviours to identify growth opportunities and communicate trends
  • Manage various web analytical tools and prepare reports for metrics evaluation
  • Communicate insights and provide recommendations to improve website performance and user experience
  • Monitor our customer satisfaction (NPS) and connect the dots to our webshop, product and customer communication as well as to other functional areas (e.g. operations, customer care)
  • Identify the individual needs of the customer experience and consistently develop a conversion and NPS optimization strategy
  • Stay up to date with the latest digital trends in online marketing, design, and eCommerce to understand user needs and behaviours

 

YOU’LL FIT GREAT WITH THESE SKILLS AND QUALIFICATIONS

  • Min. 1-2 years work experience in optimizing webshops and website optimization
  • Bachelor's or higher degree in Marketing, Statistics, Marketing Analytics, Computer Science or another related field
  • Familiarity with major web analytics tools, such as Google Analytics, Adobe Analytics, PowerBI
  • Experience with or knowledge of conversion rate optimization, A/B, Multi Variant and usability tests
  • Experience with HTML, JavaScript, CSS and/or Liquid (Shopify) is a plus
  • Strong analytical skills and excellent attention to detail and accuracy
  • Strong verbal and visual communication skills to present and explain insights
  • You are an experienced individual, who is results driven and can reliably meet goals & deadlines
  • You are a highly motivated, resourceful problem solver, with the ability to lead and interact effectively with cross-functional teams

 

THIS MAY INSPIRE YOU

  • Join us at the forefront of one of the most exciting and rapidly moving industries 
  • We’re agile, we’re growing and so will you! At TIER, there’s space for exponential professional development and room to make a huge impact on the business going forward
  • Being part of the team means you’re part of its success. Our ESOP program gives you an opportunity to have a share in the company – nothing like invested interest!
  • We appreciate your talent and support your growth with an annual development budget
  • Surf your city with free rides on our e-scooters and e-mopeds
  • Diversity and inclusivity is super important to us, so enjoy initiatives and programs such as #WomenofTIER
  • Expect company onboarding and team events with international colleagues from all over the world
  • Benefit from flexible hours and our work from home policy
  • Enjoy amazing views at our centrally located office at Potsdamer Platz, with a variety of different restaurants and great transport connections

We actively encourage a diverse and inclusive environment that fosters each employee’s individuality at TIER. We take affirmative action to ensure equal opportunity for your application, regardless to your nationality, ethnic or national origin, skin color, religion, disability, sex, sexual orientation or gender identity. Come as you are and join our ride! 

In case you are living with disabilities, chronic illness or neurodiversity please inform us, to provide you with the proper assistance in the application process.

If we could spark your interest and you want to change mobility for good with us, apply now and let us know why you’re the one for the job! We encourage everyone to apply and grow with us. Even if you may not tick all the boxes of the requirements, we are happy to hear about the value you can add to the team. We are all learners!

We are looking forward to your application!

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