Help empower our global customers to connect to culture through their passions.

Why you’ll love this role

Interested in joining the cutting edge of culture, working for the company selling the hottest brands and products around the world? You will be an integral member of an exciting leadership team, hyper-growth company as we continue to expand our operations globally.

The Senior Operations Manager is the leader of the Authentication Centre and a key member of the leadership team responsible for overseeing all aspects of the operation including; order fulfilment, labour management, quality assurance, inventory accuracy, and materials procurement. The Senior Operations Manager will work cross-functionally with the business teams as they develop short- and long-term growth strategies.

What you will do

Establish team member responsibilities to meet the daily business demands and productivity targets.
Leading and developing a team.
Ensure accurate and on-time fulfilment and shipment of all customer orders.
Supervise and train the operations team to optimise quality and productivity for a high-growth environment.
Proactively identify and lead process improvement initiatives.
Mentor, train, and develop teammates for career progression, performance improvement, and recognition purposes.
Manage raw materials procurement and inventory levels.
Support digital asset management for the online product catalogue.
Develop, implement and maintain standard operating procedures.
Provide reporting on daily, weekly, and monthly key performance metrics.
Maintain accurate inventory through proper inventory management and cycle count procedures.
Establish and manage an operations budget.
Deliver a balanced scorecard.
Work cross-functionally with all departments to identify, develop and execute process improvements.

About you

Extensive experience in running an operations facility / warehouse.
Supply chain, or retail experience
Strong leadership experience managing teams of 70+
Proven management experience running high volume pick and pack warehouse, manufacturing, production, or distribution environment
Strong analytical and problem-solving skills
Demonstrated experience with effectively delegating and managing time
Demonstrated experience with setting and communicating clear expectations and measuring performance results. Experience holding people accountable for achieving goals within expected timelines
Project Management Skills – ability to follow project plans and meet key milestones on time, handling multiple projects at one time
Lean / Six Sigma certifications a plus

Nice to have skills

Fluency in Dutch
Fashion / Sneaker industry knowledge
Experience in a start up hyper growth business.

Location: Eindhoven - Onsite

About Us

StockX is the premier current culture platform for buying and selling authentic, new, sought-after products. Our powerful marketplace connects buyers and sellers for sneakers, apparel, accessories, electronics, collectibles and trading cards around the world. We provide millions of global customers with unprecedented access and market visibility powered by real-time data, allowing them to transact based on true market value. Launched in 2016 in Detroit, Michigan, StockX now employs more than 1,500 people in offices and authentication centers in 11 countries.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. StockX reserves the right to amend this job description at any time.

Apply for this Job

* Required

First Name *

Last Name *

Email *

Phone *

Resume/CV *

Dropbox Google Drive

(File types: pdf, doc, docx, txt, rtf)

Cover Letter

Dropbox Google Drive

(File types: pdf, doc, docx, txt, rtf)

When autocomplete results are available use up and down arrows to review

+ Add another education

Point of Data Transfer *

When you apply to a job on this site, the personal data contained in your application will be collected by StockX LLC (“Controller”), which is located at 1046 Woodward Avenue, Detroit, MI 48226 and can be contacted by emailing HR@stockx.com. Controller’s data protection officer can be contacted at dpo@stockx.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under either the standard contractual clauses. You can obtain a copy of the standard contractual clauses by contacting us at l egal@stockx.com.

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

Acknowledge/Confirm

Please select Yes to receive text messages for recruiting purposes. Press STOP to cancel. Standard msg/data rates apply.

Do you have the right to work in the The Netherlands? *

Will you require sponsorship now or in the future? (Please give details of Visas if needed) *

How far from Eindhoven do you live? *

Do you have experience in managing a Warehouse / Operations Facility? *

Why do you want to work for StockX? If you are passionate about fashion / sneakers let us know! *