Help shape the next generation of ecommerce for the next generation of consumer.
About the role
The Quality Control Specialist will work cross-functionally with our team supporting the operations in an accurate and timely manner. S/he will be responsible for audit processes to assure effective operation and control and to verify compliance with established standard practices to determine compliance, maintain quality. S/he will work with Operations team members and leaders to ensure best practices and SOPs are effectively implemented and executed. This role will also support operations in identifying root cause and corrective actions to prevent further production of undesirable products, performing material and product evaluations, and recording, organizing, and analyzing results. As a member of the StockX team, the Quality Control Specialist must consistently maintain a high level of organization and attention to detail to ensure that our high standards of quality are consistently applied to our products.
What you will do
Perform process audits and conformance audits
Perform inspections from random samples to ensure quality is maintained and flaws are identified
Perform team member audits to ensure that SOPs are being followed, while upholding safety and quality standards
Document results and provide reporting and analytics to leadership daily, weekly and monthly of quality performance
Identify, communicate and execute process improvements with team members and leadership on quality concerns, corrective actions and efficiency improvements
Review quality issues with products and review level of severity
Coordinates with Training team to identify further training opportunities for Quality and Operations team
Document quality issues with the product and communicate with Operations, Customer Service and Customers
Support the quality assurance process and procedures across operations
Support analysis requirements for operations expansion into additional locations
Develop and execute supplier scorecards
Coordinate and manage supplier business reviews
Support and help develop Marketing and Operations forecasting
Provide project assistance for additional tasks as needed
Fluent in English and Korean required
Minimum of 2 years professional experience
Minimum of 1 year experience in Quality control or similar role
Our global platform offers unprecedented access to current culture while our data-driven, bid-ask model provides buyers with the real-time visibility to know they’re getting a fair price. And, unlike other ecommerce sites, StockX hand-checks every purchase (20,000+ daily trades) at one of our regional authentication centers.
StockX’s special formula has rocketed the company to a multibillion dollar valuation, with 10M+ lifetime trades on the platform—more than half of those coming in the last year. And we’re just getting started.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. StockX reserves the right to amend this job description at any time.