StockX is the world’s first online consumer “stock market of things” for high-demand, limited edition products. We feature a live marketplace where participants can buy and sell limited edition consumer products (such as sneakers) with stock market-like visibility.
We review every item sold on StockX for authenticity in person to keep both buyers and sellers safe every step of the transaction. StockX also offers buyers and sellers historical price and volume metrics, real-time bids and offers (asks), time-stamped trades, individualized portfolio tracking and analysis, as well as in-depth market analysis and news.
About the Role
The Sneaker Authenticator inspects sneakers to ensure they meet the standards and conditions of StockX and are authentic. This person will work closely with our operations and customer service team to ensure we deliver an outstanding customer experience. In addition, this role supports the documentation of our authentication guide and helps to develop our growing team.
Your work will be fundamental to the success of the business, ensuring that StockX delivers on it value proposition of delivering authentic items to customer.
Inspect and process sneakers adhering to strict standards of condition and authenticity
Assist with building product authenticity guide
Proactively work with customer service and other team members to improve process
Support operations team in unloading trucks, palletizing boxes, opening boxes when needed
Proven experience in reviewing and authenticating sneakers
Product knowledge of sneaker manufacturing and illegitimate shortcuts
Strong attention to detail and accuracy
Sense of urgency to perform tasks to timelines
Strong work ethic and positive attitude are a must
Ability to work well in teams and good communication skills
Comfortable in a fast-pace, entrepreneurial work environment
Minimum of three years of experience in retail, customer service, operations, or a similar environment
Must be punctual for able to work during working hours 8am – 6pm minimum Mon- Friday