About Nubank


Nubank was founded in 2013 to free people from a bureaucratic, slow and inefficient financial system. Since then, through innovative technology and outstanding customer service, the company has been redefining people's relationships with money across Latin America. With operations in Brazil, Mexico, and Colombia, Nubank is today one of the largest digital banking platforms and technology-leading companies in the world.


Today, Nubank is a global company, with offices in São Paulo (Brazil), Mexico City (Mexico), Buenos Aires (Argentina), Bogotá (Colombia), Durham (United States), and Berlin (Germany). It was founded in 2013 in Sao Paulo, by Colombian David Vélez, and cofounded by Brazilian Cristina Junqueira and American Edward Wible. For more information, visit www.nubank.com.br.


In this role, you will: 

  • Oversee and agree contracts and providers for services including maintenance , parking, cleaning, catering, logistics, reception, utilities, waste management etc.
  • Ensure all processes are executed in a consistent & standardized manner. Assure optimal functioning of building systems (HVAC, fire/life safety equipment, elevators, etc.)
  • Evaluate technical scope within contracts and proposals, control execution, monitor KPIs and SLAs, benchmark with what is generally done in the market, report the contracts performance and user experience evaluation
  • Assist Operation Management Team on the development of buildings annual expense budgets and reporting. Identify, develop and lead initiatives to drive process improvement, cost reduction and efficiency
  • Develop and implement short-, intermediate-, and long-range operational plans for sites within portfolio (consider innovation/digital tenchology)
  • Ensures communication is clear and effective among all team members, including internal and external stakeholders.
  • Works closely with other functional areas of the organization, project contractors, internal team members, external collaborators, landlord representative, fed/state/local agency representatives, customers and suppliers.


  • Technical Knowledge in Construction, Operations & Maintenance (O&M) and knowledge of safety applicable regulations and practices. 
    Ability to comprehend, analyze, and interpret the project and real estate documents, including technical requirements, drawings, leases, contracts, and construction practices.
  • Strong interpersonal skills and must be detail oriented, analytical with supervisory skills.
  • Ability to solve advanced problems and deal with a variety of options in complex situations.
  • Strong relationship building skills to motivate and negotiate effectively with key team members (internal or external) to take desired action.
  • Knowledge of financial terms and principles. Ability to calculate complex figures. Conducts financial analysis including the preparation of reports.
  • Intermediate to advanced skills with full GSuite (especially Excel and PowerPoint). Differential: Power Bi and others tools that can report the FM result (Dashboard).
  • English fluency
  • Leadership/management skills - strong verbal/written communication skills
  • Strong relationship building skills to motivate and negotiate effectively with key team members (internal or external) to take desired action.



  • Health and life insurance 
  • Equity
  • Food card
  • 15 days of paid vacation with 25% vacation bonus
  • Holiday Bonus ("Aguinaldo") of 30 days of pay per year
  • NuCare - Our mental health and wellness assistance program
  • NuLanguage - Our language learning program
  • Extended maternity and paternity leaves

*Interviewing and onboarding are currently done virtually due to COVID-19. Everyone new to the team and our current staff will remain working from home until it is safe to return to our offices. When it’s time, we will require a fixed cadence of visiting the office in which employees go to their Business Unit's (BU) base location. Employees will have an employment contract based on the cities that Nu’s offices are located, considering their country of hire. More details can be shared during your hiring process

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