About Nubank

Nubank was founded in 2013 to free people from a bureaucratic, slow and inefficient financial system. Since then, through innovative technology and outstanding customer service, the company has been redefining people's relationships with money across Latin America. With operations in Brazil, Mexico, and Colombia, Nubank is today one of the largest digital banking platforms and technology-leading companies in the world.

Today, Nubank is a global company, with offices in São Paulo (Brazil), Mexico City (Mexico), Buenos Aires (Argentina), Bogotá (Colombia), Durham (United States), and Berlin (Germany). It was founded in 2013 in Sao Paulo, by Colombian David Vélez, and cofounded by Brazilian Cristina Junqueira and American Edward Wible. For more information, visit www.nubank.com.br.

 

Our UX Research Team

Here at Nubank we fight complexity every day to make people's lives better. We believe that by building a truly global and diverse team, we will be able to challenge the status quo and have a lasting impact on the world. As a Chapter that drives product development from ideation to full rollout, the Design Team ensures that our product experiences are valuable to our users.

UX Researchers at Nubank understand user's contexts, behaviors and unmet needs, and translate them into actionable insights that guide human-centric product development and business growth.

Collaboration with Designers, Product Managers, Business Analysts, Engineers and others allow better use of research knowledge, always shared company-wide.

Empowered by a Research Operations cross team of specialists, UX research is scaled for strategic impact.

 

Once here, you will:

  • Improve research knowledge management processes and systems across BUs.
  • Collaborate with Business Units to refine research content architecture, and advance taxonomy classification and infrastructure.
  • Help maintain structured research knowledge that supports and improves cross BU product integrations, powered by metadata.
  • Ensure visibility of taxonomy standards.
  • Perform quality assessment and measure adherence to taxonomy standards.
  • Build and maintain recurrent reporting around taxonomy.
  • Support research knowledge systematization at scale.
  • Facilitate real time research knowledge sharing across BUs.
  • Advocate for knowledge management best practices.
  • Advocate for user-centered design.

Requirements 

  • Background in Library & Information Science, Linguistics, Design, Communication or related discipline;
  • Knowledge and experience with knowledge management, taxonomy development and information architecture;
  • Excellent project and time management skills;
  • Good process design and optimization skills; Good knowledge of UX Research;
  • Good research synthesis capacity;
  • Proactive approach to problem solving;
  • Ease of use of technological tools; Excellent Portuguese and English: verbal and written communication skills;
  • Ability to work well in a highly collaborative and cross-functional team;
  • Ability to thrive in a fast-paced, dynamic startup environment;
  • Ability to act as an advocate for the user's needs.  

Benefits

  • Health, dental and life insurances
  • Meal allowance
  • Transportation assistance
  • 30 days of paid vacation
  • Chance of earning equity at Nubank
  • Parking partnership - discounted parking in our office
  • Free bike parking with showers available
  • NuCare - Our mental health and wellness assistance program
  • NuLanguage - Our language learning program
  • Gympass partnership
  • Extended maternity and paternity Leaves  
  • Child care allowance
  • ‘Espaço Feijão’- Private nursing and breastfeeding spaces in our buildings
  • Onsite Health Center - Medical support for every Nubanker in our office

 

*Interviewing and onboarding are currently done virtually due to COVID-19. Everyone new to the team and our current staff will remain working from home until it is safe to return to our offices. If/when relocation is required, we have a team dedicated to global mobility and have partnered up with the best companies in the market to make sure processes run smoothly. We also offer a very competitive relocation package for international hires.

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Pesquisa Demográfica

O Nubank empodera milhões de pessoas na América Latina a viverem melhor, tendo total controle do seu dinheiro. Para isso, nós estamos constantemente buscando por talentos que irão nos ajudar nesse desafio, construindo times cada vez mais fortes e diversos.

Nós somos um time de pessoas criativas e inovadoras, e contratamos sob igual oportunidade, independente de gênero, etnia, raça, religião ou orientação sexual. No Nubank, todas as pessoas têm a chance de participarem ativamente, contribuírem com ideias e se desenvolverem profissionalmente.

Para ter certeza que estamos construindo um ambiente mais diverso e inclusivo que reflita a realidade de quem são os consumidores que empoderamos todos os dias, nós buscamos recrutar nos movendo para um espaço de representatividade e proporcionalidade. Isso significa que consideramos expressões de gênero, etnia, raça, religião, orientação sexual e outros marcadores de identidade como fatores que enriquecem nossa empresa, garantindo que nenhum deles sejam barreiras para que possamos recrutar talentos incríveis.

Para isso, pedimos que você compartilhe algumas informações adicionais para que possamos alavancar nossos objetivos e esforços de recrutamento de diversidade e inclusão, lembramos que essa pesquisa é totalmente opcional e voluntário. Preencher este formulário demográfico não afetará de forma alguma o seu processo de contratação. Os dados serão usados para referências e métricas para melhoria de processos internos apenas.

Para mais informações sobre a coleta e manutenção desses dados, acesse nossa Política de Privacidade para Candidatos, a política pode ser encontrada em Português, Espanhol (México) ou Inglês.

1. Expressão de Gênero: por favor, indique qual expressão de gênero você se identifica, à medida que você se sente confortável para responder: (Select one)








2. Raça/Cor: por favor, selecione a opção que melhor descreve sua raça/cor, à medida que você se sente confortável para responder: (Select one)






3. Orientação Sexual: por favor, indique qual orientação sexual você se identifica, à medida que você se sente confortável para responder: (Select one)








4. Deficiências: por favor, indique se você é uma pessoa com deficiência, à medida que você se sente confortável para responder: (Select one)



5. Se você é uma pessoa com deficiência, gostaria de informar qual o tipo?