About Us
Nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. We are one of the world’s largest digital banking platforms, serving millions of customers across Brazil, Mexico, and Colombia. For more information, visit our institutional page https://international.nubank.com.br/careers/
Our Product Operations Team
At Nu, many things are done from scratch. We understood that to offer the most transparent, fair, and intuitive financial products and services we had to recreate them from our early days completely. We needed professionals who could navigate from business strategy to project management for this endeavor, from risk assessment to cross-team alignment. That's how and why our Product Operations team was born. A quarter Product Manager, a quarter Business Analyst, a quarter Management Advisor and a quarter… Something else? Product Operations Leads are the ultimate owners of Nu's operations, ensuring that projects and processes run efficiently.
You can read more about it in our blog and get some insights into how we work.
As a Product Operations for Core Experience, you're expected to:
- Be in charge of conceptualizing and managing projects related to Core Experience. Along with our Product Manager, define the semester roadmap
- Work closely with our Product Managers, Business Analytics, Design and Marketing team to ensure our customers and business needs are mapped and correctly prioritized
- Manage Go-to-Market roadmap to clearly communicate our clients new features and products
- Define and lead recurrent rituals among Core Experience to ensure important updates and blockers are addressed
- Liaise with Mexico and Brazil key stakeholders to map challenges and dependencies and help unblock deliverables and boost increasing client engagement
- Be one of the main Points of Contact with the Operations team to ensure that both teams work in sync
We're looking for an Product Operations who has:
- Professional with more than 6 years of experience
- Solid analytical background from data-driven, tech-forward companies who operate at scale, or management consulting firms
- Experience leading strategic projects, preferably related to growth or commercial initiatives
- Demonstrable track-record of stakeholder management and end-to-end project leadership
- Experience building partnerships from inception to delivery
- Experience managing by influence and collaborating with multidisciplinary teams
- A 'can-do' approach to work, always looking for new ways to adapt traditional practices in a new and challenging way
- Fluent or native Spanish and English is a must
Core Benefits
- Nubank equity
- Health and life insurance
- Food card
- 15 days of paid vacation with 25% vacation bonus
- Holiday Bonus ("Aguinaldo") of 30 days of pay per year
- NuCare - Our mental health and wellness assistance program
- NuLanguage - Our language learning program
- Extended maternity and paternity leaves
