About Nu

Nu was founded in 2013 to free people from a bureaucratic, slow and inefficient financial system. Since then, through innovative technology and outstanding customer service, the company has been redefining people's relationships with money across Latin America. With operations in Brazil, Mexico, and Colombia, Nu is today one of the largest digital banking platforms and technology-leading companies in the world.

Today, Nu is a global company, with offices in São Paulo (Brazil), Mexico City (Mexico), Buenos Aires (Argentina), Bogotá (Colombia), Durham (United States), and Berlin (Germany). It was founded in 2013 in Sao Paulo, by Colombian David Vélez, and cofounded by Brazilian Cristina Junqueira and American Edward Wible. For more information, visit wwww.nu.com.mx.

Our Product Manager Team

At Nu, Product Managers (PMs) are key players in building great products and delivering them to our customers. They are accountable for building products with a team composed of people with different functions. Among the key stakeholders, you may find software developers, designers, customer service, business analysts, data scientists, operations and so on. PMs are also responsible for the speed and quality of the team’s decisions in order to maximize customer value and business impact. Truly great Product Managers will, over time, shoulder ever-greater ownership responsibility for realizing Nu's vision to be the most influential financial services company in the world.

As a Senior PM, here are some of the activities you might lead:

  • Drive product development – from conception to launch – of the products and product solutions you are accountable for, including complex “0 to 1” new platform capabilities
  • Develop a deep understanding of customers by conducting research, data analysis, customer interviews and usability testing
  • Utilize qualitative and quantitative insights to develop hypotheses and make product decisions. You also know when and how to balance data with intuition
  • Define, prioritize and communicate long-term product goals, breaking them down into tangible hypotheses/deliverables
  • Craft compelling product proposals with strong business sense to gain the buy-in of an executive audience
  • Partner with engineers, designers, marketing, acquisition, customer operations, strategy and analytics teams
  • Define, guide and execute our product strategy to deliver tools that empower our customers
  • Define clear success metrics, and support your team to achieve them
  • Communicate and collaborate with leaders from multiple disciplines and across multiple product lines
  • Contribute to others’ growth through mentoring and building capabilities across the organization, rolling up your sleeves to support any teammate in need

 




 

Given those expectations, you will be successful if you thrive on these aspects:

  1. Vision Set the vision for the product, understanding how it connects to company objectives
  2. Customer Focus – Deep dive on user behavior by talking to real customers, analyzing data and seeing the products used in the real world
  3. Prioritization – Help our teams prioritize features based on customer needs, engineering complexity and the most relevant business outcomes
  4. Structured thinking – Ability to grasp problems of varying levels of complexity and reduce them down to their essentials
  5. Execution – Understand the problems we are trying to solve and work closely with engineers, designers, data scientists and other functions to define, iterate and ship an awesome sustainable product
  6. Communication – Build constructive relationships, communicate effectively with internal and external stakeholders and have a great time doing it

Preferred qualifications

  • 5+ years of experience working with mobile software products as a Product Manager or in similar functions
  • Robust experience owning and supporting the entire product lifecycle to drive remarkable results of successful tech products
  • Sharp UX design skills, with a strong desire to discover and fulfill the needs of users
  • Analytically minded, and comfortable working with numbers and making decisions informed by data
  • Ability to build strong relationships of trust across distinct stakeholders, navigating the added complexity of working across geos in a global business, and in a heavily remote collaboration environment 
  • Ability to turn incomplete, conflicting or ambiguous inputs into solid action plans
  • Excellent communication skills: written, verbal and presentation 
  • Advanced English language skills (our primary common language across geos)
  • Great willingness to learn and adapt to a fast-paced environment
  • Good understanding of the software development lifecycle
  • Experience working with customer-facing products (the ones directly related to the final user) and / or financial services would be a plus

Benefits

  • Equity at Nu
  • Health and life insurance 
  • Food card
  • 15 days of paid vacation with 25% vacation bonus
  • Holiday Bonus ("Aguinaldo") of 30 days of pay per year
  • NuCare - Our mental health and wellness assistance program
  • NuLanguage - Our language learning program
  • Extended maternity and paternity leaves


*Interviewing and onboarding are currently done virtually due to COVID-19. Everyone new to the team and our current staff will remain working from home until it is safe to return to our offices. If/when relocation is required, we have a team dedicated to global mobility and have partnered up with the best companies in the market to make sure processes run smoothly. We also offer a very competitive relocation package for international hires.

Apply for this Job

* Required

  
  
When autocomplete results are available use up and down arrows to review
+ Add Another Education