About the Team
DoorDash is seeking a talented Engineering Manager to lead our Address Experience team, part of the Delivery Excellence pillar. Our pillar’s vision is to ensure 100% of DoorDash orders are delivered with the highest quality. The Address Experience team supports this vision by making it easy and seamless for customers to specify where and how they want to receive their orders. This ensures each customer gets their delivery in the correct location, and every dasher picks up and drops off orders precisely as expected, every time. The team focuses on two key metrics: Conversion and Never Delivered (ND) rates. By improving and expanding how customers enter and visualize their addresses, the team enhances the experience for all consumers. This includes supporting various address types (e.g., multi-unit buildings, hotels, hospitals) and capturing additional information such as parking details or security codes to help ensure successful deliveries. The Address Experience team develops consumer-focused products and provides UI components and solutions for address management that are leveraged across DoorDash.
About the Role
As the manager for the Address Experience team, you will manage a team of mobile, fullstack and backend engineers. You will be responsible for driving the technical vision, strategy, and execution of the team charter. You will also collaborate greatly with the product, operations and peer engineering teams in identifying new opportunities to improve the address intake and validation and overall address experience.
You’re excited about this opportunity because you will…
- Work on solving a high impact and visibility problem with direct sizable impact at DoorDash
- Innovate on behalf of our Customers
- Work on creating a perfect address experience for customers while ordering at DoorDash and for Dashers delivering orders
- Develop Address and Mapping reusable UI components for all teams at DoorDash
- Guide strategy for the Address experience team and also contribute to the overall quality of deliveries by DoorDash
- Scale the team by growing internal talent and attracting world-class talent
- Grow in your career with unique and challenging opportunities to expand your skill set
We’re excited about you because…
- BS, M.S., or PhD. in Computer Science or related field
- You have 2+ years of engineering leadership experience as an EM on a full-stack team
- You have 7+ years of industry experience
- You’re an owner - driven, focused, and quick to take ownership of your work
- You are impact driven - you sign up for and drive high-business impact
- A strong hands-on technical leader and strong product sense
- Humble - you’re willing to get into the details and you’re open to feedback
- You have experience navigating ambiguous business problems and tackling high-scale technical challenges
Why You’ll Love Working at DoorDash
- We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
- We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.
- We are learning - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
- We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.
- You grow here faster than other places because we move and grow fast. You practice muscles like leading through chaos, ruthless prioritization, crisis management.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Compensation
The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees that includes a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefits, and several paid holidays.
Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, family-forming assistance, a commuter benefit match, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
