About Workato

Workato is the only integration and automation platform that is as simple as it is powerful — and because it’s built to power the largest enterprises, it is quite powerful. 

Simultaneously, it’s a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.

We’re proud to be named a leader by both Forrester and Gartner and trusted by 7,000+ of the world's top brands such as Box, Grab, Slack, and more. But what is most exciting is that this is only the beginning. 

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. 

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. 

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

  • Business Insider named us an “enterprise startup to bet your career on”

  • Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world

  • Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America

  • Quartz ranked us the #1 best company for remote workers


We are looking for an experienced Enterprise Architect to join our Customer Success team. This role will report into our VP of Enterprise Architecture and plays an integral role in guiding our enterprise customers on automation best practices, architecture patterns, governance processes, and helping them scale their automation practice.

In this role, you will also be responsible to:

  • Participate in both pre and post-sales activities with direct end customers and partners.

  • Be a Workato evangelist with the ability to discover and demonstrate how Workato can effectively help companies with their business automation needs across a broad set of industries.

  • Participate and contribute to the architecture working group to guide other architects across Workato on best practices and updated methodologies.

  • Engage with senior leaders and champions at customers and become the trusted strategic and technical advisor to help our customers define their integration and automation strategy in order to achieve their desired  business outcomes.

  • Work with enterprise customers to help define the ideal operating model, governance processes, and security practices to meet their objectives.

  • Guide customers on various architectural approaches to integration such as microservices, event-driven architecture, messaging, enterprise data hub, etc.

  • Develop content such as presentations, demos, white papers, best practices, solution packs, and online courses.

  • Perform architecture reviews of customer systems landscape and proposed solutions and make recommendations to optimize.

  • Contribute to a library of reusable architecture and design patterns.

  • Act as the escalation point for handling the resolution of large and complex customer issues.

  • Lead, mentor, and train team members from the extended CS team.


Qualifications / Experience / Technical Skills

  • BS or equivalent education.

  • 10+ years of Solutions Consulting, Solutions Architecture or Enterprise Architecture experience is a must

  • Experience documenting business processes and applying technology to optimize and automate these processes

  • Knowledge of key applications such as Salesforce, Netsuite, Workday, ServiceNow, SAP, EBusiness Suite, Databases, etc.

  • Experience having worked in a start-up environment a plus

  • Knowledge of AWS, Azure, and GCP a plus

  • Experience in at least 3 of the following areas: Enterprise Data Hub Architecture, Microservices or API-based Integration Architecture, Event-driven Architecture, Data Pipelines - Enterprise ETL/ELT for Data Warehousing, Process Automation via BPM or RPA, Process Mining, Process Discovery, Value Stream Mapping, Integration/Automation Strategy Development, Operating Models (Center of Excellence, Citizen Automation, etc.), Enterprise ERP Systems (SAP, Workday, Oracle)

Soft Skills / Personal Characteristics

  • Communicate effectively with Technical, Business and C Level stakeholders

  • Understanding of security and governance needs in large enterprises

  • Strong interpersonal skills with the ability to convey and relate ideas to others and work collaboratively to get things done.

  • Excellent verbal and written communication skills and the ability to communicate ideas visually and create professional presentations

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