About Workato

Workato is the only integration and automation platform that is as simple as it is powerful — and because it’s built to power the largest enterprises, it is quite powerful. 

Simultaneously, it’s a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.

We’re proud to be named a leader by both Forrester and Gartner and trusted by 7,000+ of the world's top brands such as Box, Grab, Slack, and more. But what is most exciting is that this is only the beginning. 

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. 

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. 

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

  • Business Insider named us an “enterprise startup to bet your career on”

  • Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world

  • Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America

  • Quartz ranked us the #1 best company for remote workers

All full-time regular employees will be eligible for the following benefits:

  • Workato Stock Options at one of Silicon Valley’s fastest growing startups

  • Health benefits: Medical, dental, vision for yourself and covered dependents/domestic partners

  • Pre-tax benefits: Medical and dependent care flexible spending accounts, health savings account, 401k, and commuter benefits

  • Company-paid life insurance and short/long-term disability insurance

  • Paid maternity/parental leave benefits for new parents

  • Enhanced employee assistance program for mental wellness


We are looking for an exceptional Education Program Manager to join our growing team. In this role, you will skillfully grow and maintain a diverse set of education initiatives that may develop into full fledged education programs with supporting staff - primarily for a customer-facing audience, but also for internal enablement programs. You will also be responsible to:

  • Take ownership and foster new programs to extend the reach of Workato Educational programs for both internal and external audiences, primarily on-demand self-serve format.

  • Initially create media-rich courses from scratch in collaboration with subject matter experts. Working practice of

    • Graphic design/animation

    • Video and Audio editing

  • In the future, once the process is understood, train new hires to work with you, and depending on program success, hire more people yourself to build a team to support programmatic initiatives you own.

  • Define, align, and execute goals for said education programs such as:

    • Industry-generic training programs to serve as a lead generation engine.

    • Internal employee onboarding/training of Workato.

    • Workato Accelerator’s training program (preconfigured assets in Workato to solve common customer challenges).

    • Virtual instructor-led training programs, and potentially in-person when it is safe to do so.

    • MOOC leveraging (Udemy, Udacity, Coursera, Linda, A Cloud Guru, etc.) and external partnerships to extend the reach of current education offerings, branch to new audiences.

    • Traffic: Amount registered, amount completed, engagement

  • Gain stakeholder buy-in. Establish healthy ongoing business relationships with internal and external stakeholders. Engage with cross-functional teams who have varying levels of involvement with the training program, and maintain relationships to build reliable internal SME support for your content and programs.

  • Maintain a balance of quality and quantity of education content supported through the programs.

  • Project Manage. Maintain timelines with predictable outcomes and clear phases for all who are involved. Work on multiple projects at any given time. 

  • Use graphic design methods and tools to create relevant diagrams and graphics in accordance with a corporate style to support online learning content

  • Define KPIs of programs’ success and report on them regularly, including but not limited to

    • Survey results: NPS, quantitative and qualitative


Qualifications / Experience / Technical Skills

  • Degree in computer science, or instructional design, or equivalent working experience.

  • 8+ years working experience designing and/or managing online education programs.

    • 4+ years of experience working to support and develop training programs to teach people how to use software

  • Comfortable learning new software.

  • Ability to communicate advanced/technical concepts succinctly and in a digestible format.

  • Has worked through the ADDIE process end-to-end many times.

    • Working knowledge of data collection, analysis, and correlation. 

    • Has maintained and configured Learning Management Systems (experience in Skilljar ++).

  • Strong interpersonal and communications skills with the ability to convey and relate ideas to others and work collaboratively to get projects done. A “people person” who can build internal trust and rapport with ease.

  • Fluent with G suite to manage projects and collaborate with others.

  • Has hired and managed a team of direct reports. 3+ years management experience.

  • Edits audio with the help of freelance voice actors, or can narrate themselves.

  • Edits video to synchronize visuals with narration.

  • A portfolio that supports evidence of:

    • Owning and developing online education programs (self-service on-demand ++)

    • Project management

    • Stakeholder alignment

    • Cohesive content styling

    • Learner-centric experiences


  • Previous experience working to create media-rich self-service training, including use of the following tools:

    • Data collection/analysis/business intelligence

      • Thoughtspot+++

      • Google Sheets charting, calculation, formulas at a minimum

    • Techsmith products

      • Camtasia

      • Snagit

    • Articulate Rise

    • Google Slides / Keynote

    • Adobe Creative Cloud

      • Photoshop or Illustrator

      • Premiere or After Effects

    • Project management

      • Smartsheet

  • Can deliver remote and in-person training

  • Knowledge of automation and integration space

  • Knowledge of APIs, Web Services, Relational Databases, and Basic Programming

  • Knowledge in using Workato +++

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