About Workato

Workato is the only integration and automation platform that is as simple as it is powerful — and because it’s built to power the largest enterprises, it is quite powerful. 

Simultaneously, it’s a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.

We’re proud to be named a leader by both Forrester and Gartner and trusted by 7,000+ of the world's top brands such as Box, Grab, Slack, and more. But what is most exciting is that this is only the beginning. 

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. 

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. 

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why Business Insider named us an ‘enterprise startup to bet your career on”! #WeAreBlushing

All full-time regular employees will be eligible for the following benefits:

  • Workato Stock Options at one of Silicon Valley’s fastest growing startups

  • Health benefits: Medical, dental, vision for yourself and covered dependents/domestic partners

  • Pre-tax benefits: Medical and dependent care flexible spending accounts, health savings account, 401k, and commuter benefits

  • Company-paid life insurance and short/long-term disability insurance

  • Paid maternity/parental leave benefits for new parents

  • Enhanced employee assistance program for mental wellness

Position Summary

We are looking for an organized, detail-oriented, and agile Enablement Program Manager to join Workato's Customer Success Enablement Team. In this role, you will play a pivotal role in the strategy, adoption, execution and management of enablement and learning programs for our Customer Success organization. This role will also collaborate and foster close relationships with leaders and key stakeholders both inside and outside of the Customer Success team to identify enablement needs, design and execute programs, and drive adoption in support of our key initiatives.

The Enablement Program Manager is responsible for stakeholder engagement, creating strategy and designing, managing, implementing, monitoring and evaluating enablement, learning and development programs, processes and initiatives. This individual will work closely with Subject Matter Experts in the business to source, design and/or development enablement and learning content in support of our enablement programs.

Responsibilities

You will also be responsible to:

  • Manage the overall Customer Success onboarding program, processess and materials.

  • Ensure that new Customer Success employees have an effective onboarding experince, including registering them for appropriate onboarding programs, scheduling welcome calls and monitoring their onboarding progress.

  • Manage the overall communications plans for upcoming enablement events.

  • Managing internal virtual and in-person enablement events.

  • Coordinating and scheduling bootcamps and learning events globally (virtual or in-person)

  • Assisting with the management of training reports and analytics.

Requirements

Qualifications / Experience / Technical Skills

  • 3-5 years of experience in learning program administration and coordination

  • 2-3 years of project management and program management experience

  • Assisting with the management of training reports and analytics.

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