Workato is the operating system for today’s fast-moving business. As a high growth company with over 6000 customers, Workato is revolutionizing the integration and automation market with investments from the top 3 SaaS companies - Salesforce, Workday, ServiceNow. Recognized as a leader by both Gartner and Forrester, it is the only AI-based platform that enables both business and IT to integrate their apps and automate workflows across their enterprise with robust security and governance. Some of the world’s top brands including Slack, Grab, Box, Visa, Broadcom run on Workato.

We are looking for an exceptional Director, Product Management Personalisation and Community  to lead our efforts in creating the largest Automation Community. As a leader within this space, you would ensure that we have the right content in the right places to help users find, explore, and create automations. This role has both a large user acquisition impact and a content creation impact and therefore needs to lead end-2-end experiences and solutions. As the Director, Product Management Automation Community,  you own and define the Content & Experience roadmap in collaboration with teammates to help our customers engage with our curated collection of automations.

Workato has a positive, diverse, and collaborative culture—we look for people who are curious, inventive, smart, hardworking and work to be a little better every day. Workato has also been recognized amongst the “Top 47 Enterprise Startups to Bet Your Career On in 2020”, the “Hottest 13 Productivity Software Startups to Watch in 2020!”, and the “Top 15 startups helping even non-programmers build simple apps, ahead of an expected software developer shortage” by Business Insider.

Responsibilities

  • Explore and develop user experiences that increase engagement and community leveraging the Workato community recipes

  • Assess opportunities to add high-quality, curated automations into our community in collaboration with Marketing

  • Manage and be accountable for Product Management of Automation Community, and ensure alignment and drive collaboration with other teams

  • Drive the overall content product roadmap primarily focused on end to end experiences, content creation, and user acquisition

  • Contribute to the strategy development process through the proactive contribution of well-developed opportunities and proposals

  • Identify and manage product dependencies within and across teams and potential impacts due to strategic and development decisions; drive dependency resolution

  • Engage with customers, partners, and ISVs, along with product ambassadors from across Workato to prioritize the future of work automation

  • Promote a highly collaborative, customer-centric, data-driven culture that challenges norms with a bias to action; support diversity of thoughts, experiences, and approaches to solve issues

Requirements

  • Experience building and shipping products that span the enterprise and consumer needs across a range of business scenarios

  • Visual content expertise in large scale user communities

  • Having the skills and demonstrated experience growing businesses via content-centric user experiences

  • Experience leading remote teams

  • Have a passion for the potential of visual communication and prior exposure working with product teams in a visual content related space

  • Have proven experience translating vision into an actionable product strategy

  • A desire to work hands-on with cross-functional teams (Engineers, UX Research, Design, Data Analyst, Marketing, and Sales) when necessary

  • Have a customer mindset approach

  • Understand the principles of Product Development and have a proven track record in delivering products

  • Are able to display rational vs. emotional thinking on how to collect, organize and analyze information

  • Are a skilled communicator: can distill complex ideas to make them universally understandable, have attention to detail, and are willing to explain things to others

  • Have the ability to identify risks and make them quickly visible to support a transparent and highly collaborative environment

  • Understanding of the broad SaaS and PaaS landscape, product marketing and go-to-market strategies

Everything Else That Matters

  • Bachelor’s Degree in Design, Engineering, Computer Science, or related disciplines or equivalent experience in technical leadership roles

  • 7-10 years experience in technology product management environments

  • MBA a plus

  • A sense of humor, and grace under pressure

Why Workato?

  • Supportive, collaborative, international team environment that supports remote employees (currently all of us!)

  • Long-term prospects for a professional career in a high growth company

  • Flexible Work culture

  • Be part of a community-oriented organization with a history of giving back

  • Best in class technology tools to empower you to do your best work

  • Support for professional development and continuous learning

  • Wellness programs, including fitness challenges and an occasional company day off to recover from Zoom fatigue

  • Company-sponsored team-bonding activities and team celebrations

  • Employee and Customer referral bonuses

All full-time regular employees in the US will also have the following benefits:

  • Workato Stock Options at one of Silicon Valley’s fastest growing startups

  • Health benefits: Medical, dental, vision for you and family

  • Pre-tax benefits: Flexible spending account, 401k, commuter benefits

  • Company-paid life insurance and short/long-term disability insurance

  • Employee Assistance program

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