Workato is the operating system for today’s fast-moving business. As a high growth company with over 6000 customers, Workato is revolutionizing the integration and automation market with investments from the top 3 SaaS companies - Salesforce, Workday, ServiceNow. Recognized as a leader by both Gartner and Forrester, it is the only AI-based platform that enables both business and IT to integrate their apps and automate workflows across their enterprise with robust security and governance. Some of the world’s top brands including Slack, Grab, Box, Visa, Broadcom run on Workato.

We are looking for an exceptional Director, Data Architecture and Business Intelligence to join our team! You will build a scalable solution for insights, reporting and in-depth analysis to guide GTM, Customer Success, Exec and Product teams. You will also be responsible for evangelizing the use of analytics to drive data driven product and business decisions. The ideal candidate will be highly quantitative, nimble and creative with the ability to think critically and influence teams to ensure that data and insights are core to the decision-making process.

Some stuff that we're looking for, culture-wise: 

Connection. We deliver exceptional experiences. We build enduring relationships both internally and externally by listening, anticipating needs, doing what is right, and always going above and beyond.

Craftsmanship. We are lifelong learners. We approach our work with curiosity and an open mind. We constantly look for ways to improve our products and ourselves, never settling for good enough.

Grit. We run towards challenges. If something seems unsolvable, it unleashes our persistence, our creativity, and our ability to move through uncertainty to create a solution.

Energy. We embrace joy. We love what we do and bring our best selves to work each day. We seek to share our optimism and compassion with everyone around us.

Who we are:

Movie actors. Musicians. Athletes. Chefs. Gamers. You name it. We’re a diverse team with diverse interests! At Workato, we’re an open-minded bunch - spreading our mission to help companies focus on things that matter by empowering teams with no-code automation. Workato has also been recognized amongst the “Top 47 Enterprise Startups to Bet Your Career On in 2020” and the “Hottest 13 Productivity Software Startups to Watch in 2020!” by Business Insider.

Responsibilities

  • Prioritize and execute on product roadmap for business analytics and develop insights for data collected from various business systems and databases. 

  • Analytical rigor and strategic thinking are a must, but you’ll need to get your hands dirty to drive real, sustainable impact.

  • Become intimately familiar with the business, lead the team to distill and deliver critical business insights for leadership, and influence teammates and executives with your findings.

  • Lead, mentor, and optimize productivity across our business analytics teams.

  • Proactively identify and implement operational improvements, enhancements, and system customizations that meet business requirements.

  • Harmonize key policies (e.g. Data Quality, Data Definition, Data Creation policies) with the processes necessary to carry out those policies

  • Develop consistent and scalable processes to continuously monitor data integrity.

  • Gather business requirements from a diverse number of users across GTM teams and translate requirements into scalable and cohesive solutions

  • Develop Workato’s methodology for actionable insights with automations, and evangelize both internally to CS/sales teams and externally to our customers & partners.

Requirements

Qualifications and Experience

  • 10-15 years of experience in operations, analytics, strategy within a SaaS company.

  • Minimum 8 years hands-on experience, and 2 years of manager level experience (including people management) in developing BI solutions (Data Integration, Modeling, Analytics or Reporting)

  • Deep experience in architecting cloud based data-warehouse solutions (e.g. AWS Redshift, Google BigQuery,Snowflake etc.), powering BI visualization platforms and exposure to business systems (e.g. Salesforce, Marketo, Outreach,Chillipiper, Planhat etc.)

  • Experience leading and building an analytics team, a hands-on leader who knows how to apply the right level of situational guidance to smart analysts.

  • An in-depth understanding of traditional B2B sales demand generation, pipeline management, and forecasting.

  • Experience developing customer segmentation and journey maps in a B2B SaaS environment.

  • Experience analyzing and summarizing large amounts of data from multiple systems to provide a unique insight into business operations

  • Experience partnering with go-to-market, customer success, and product teams.

  • Strong interpersonal and communication skills and proven experience in cultivating collaborative working relationships with teams across an organization

  • Ability to cover a range of activities, from C-level presentations to hands-on, data deep-dives with analysts.

  • Ability to create a performance- and metrics-focused culture.

  • Strong communication skills, including the ability to summarize and visualize complex analyses that tell a compelling story.

  • Ability to operate in a fast-paced environment with competing priorities

What will make you successful

  • Entrepreneurial mindset and go-getter attitude with a proven ability to work independently as well as in a team setting

  • Forward-thinking, analytical and problem-solving mindset; positive can-do attitude.

  • Strong organizational and multitasking skills with attention to detail, a sense of personal accountability, and urgency for achieving results

  • A collaborative individual that excels at developing strong working relationships at all levels

  • Demonstrated ability to lead, develop and grow teams

Why Workato?

  • Supportive, collaborative, international team environment that supports remote employees (currently all of us!)

  • Long-term prospects for a professional career in a high growth company

  • Flexible Work culture

  • Be part of a community-oriented organization with a history of giving back

  • Best in class technology tools to empower you to do your best work

  • Support for professional development and continuous learning

  • Wellness programs, including fitness challenges and an occasional company day off to recover from Zoom fatigue

  • Company-sponsored team-bonding activities and team celebrations

  • Employee and Customer referral bonuses

All full-time regular employees in the US will also have the following benefits:

  • Workato Stock Options at one of Silicon Valley’s fastest growing startups

  • Health benefits: Medical, dental, vision for you and family

  • Pre-tax benefits: Flexible spending account, 401k, commuter benefits

  • Company-paid life insurance and short/long-term disability insurance

  • Employee Assistance program

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