Workato is the operating system for today’s fast-moving business. As a high growth company with over 6000 customers, Workato is revolutionizing the integration and automation market with investments from the top 3 SaaS companies - Salesforce, Workday, ServiceNow. Recognized as a leader by both Gartner and Forrester, it is the only AI-based platform that enables both business and IT to integrate their apps and automate workflows across their enterprise with robust security and governance. Some of the world’s top brands including Slack, Grab, Box, Visa, Broadcom run on Workato.

We are looking for an exceptional Business Systems Analyst (Marketo Certified Specialist) to join our growing team. In this role, you will be the vital link between our information technology capacity and business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our internal processes. For a glimpse into what a Business Systems Analyst does in Workato, refer to our Inside Workato’s Kitchen ebook, which includes projects and processes that our team has accomplished internally over the past year.

Workato has a positive, diverse, and collaborative culture—we look for people who are curious, inventive, smart, hardworking and work to be a little better every day. Workato has also been recognized amongst the “Top 47 Enterprise Startups to Bet Your Career On in 2020” and the “Hottest 13 Productivity Software Startups to Watch in 2020!” by Business Insider.


  • Work across all functional areas and with management in Workato to develop sound business processes and identify automation opportunities in these processes.

  • Manage and implement projects that help coordinate and integrate the flow of critical business data through multiple functional areas and applications. This may include assessing and procuring applications for internal use and building new connections to those applications through APIs.

  • Manage the end-to-end lifecycle of applications and processes used internally, from gathering and documenting requirements to implementation and handling ongoing improvements to them.

  • Documentation of processes, applications and integrations used; educate users on the best practices of these processes

  • Develop comprehensive management reporting capabilities by using data from multiple sources and visualising to gather insights on these data.


Technical Skills

  • Degree from a cross-functional background such as Business IT, Information Systems Management or other similar disciplines

  • At least 2 years of relevant Business Analyst experience. This is not a fresh graduate position.

  • Experience with Marketo and marketing-related SaaS implementations

  • Good understanding of integration concepts, methodologies, and technologies - if you have experience using iPaaS tools (e.g. Workato, Dell Boomi, Mulesoft, TIBCO, Informatica), please highlight this in your application.

  • Deep understanding of/experience in Salesforce platform(s) (e.g. Salesforce Sales Cloud, Salesforce Marketing Cloud) as you will be involved in the design and delivery of Salesforce implementations

  • Comfortable with interpreting API documentation of cloud-based applications, and know basic programming logic and SQL

Soft Skills

  • Ability to translate business requirements into technical specifications

  • Excellent written and oral communication skills in English

Why Workato?

At Workato, all full-time permanent employees will have the following Benefits. 

  • Travel Opportunities to our Global HQ - Mountain View, California and/or other locations for Trainings and Meetings 

  • Long-term prospects for a professional career

  • Flexible Work culture

  • Workato Stock Options at one of Silicon Valley’s fastest-growing startups

  • Pantry stocked with healthy snacks and drinks

  • Twice a week Team Lunch at work 

  • Free GP consultation and other Medical benefits

  • Discount on Gym Membership

  • Referral Bonus (customer / employee)

  • Performance Bonus (variable)

  • Company-sponsored team building events

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