Workato is the operating system for today’s fast-moving business. As a high growth company with over 6000 customers, Workato is revolutionizing the integration and automation market with investments from the top 3 SaaS companies - Salesforce, Workday, ServiceNow. Recognized as a leader by both Gartner and Forrester, it is the only AI-based platform that enables both business and IT to integrate their apps and automate workflows across their enterprise with robust security and governance. Some of the world’s top brands including Slack, Grab, Box, Visa, Broadcom run on Workato.

We are looking for an exceptional Business Systems Analyst Intern (Integration & Automation) to join our growing team. In this role, you will work closely with lines-of-business teams to review/develop sound business processes and identify automation opportunities in these processes. Being the vital link between IT and business function, you will empower teams to respond quicker to changing business needs. For a glimpse into what a Business Systems Analyst Intern (Integration & Automation) does in Workato, refer to our Inside Workato’s Kitchen ebook, which includes projects and processes that our team has accomplished internally over the past year.

Workato has a positive, diverse, and collaborative culture—we look for people who are curious, inventive, smart, hardworking and work to be a little better every day. Workato has also been recognized amongst the “Top 47 Enterprise Startups to Bet Your Career On in 2020” and the “Hottest 13 Productivity Software Startups to Watch in 2020!” by Business Insider.


  • Build, test and deploy robust internal applications, tools, bots, and real-time integrations that support Workato's strategic business goal 

  • Document processes, applications and integrations used; educate users on the best practices of these processes

  • Develop comprehensive management reporting capabilities by using data from multiple sources and visualising to gather insights on these data

  • Assist in IT audit review to ensure that business processes are aligned across teams 


Technical Skills

  • Currently pursuing a Bachelor's Degree in Business IT, Information Systems Management or other similar disciplines

  •  Comfortable with interpreting API documentation of cloud-based applications, know basic programming logic and SQL

  • Good understanding of/experience in Salesforce platform(s) (e.g. Salesforce Sales Cloud, Salesforce Marketing Cloud) as you will be involved in the design and delivery of Salesforce implementations

  • Understanding of SaaS tools (e.g. Marketo, Greenhouse, Freshdesk, Netsuite) is a plus

Soft Skills

  • Ability to translate business requirements into technical specifications

  • Excellent written and oral communication skills in English

  • Good understanding of integration concepts, methodologies, and technologies

Interns who have performed well will be given priority consideration for full-time positions. Please note that we require a minimum commitment period of 3 months for the internship. 

Apply for this Job

* Required