Workato is the operating system for today’s fast-moving business. As a high growth company with over 6000 customers, Workato is revolutionizing the integration and automation market with investments from the top 3 SaaS companies - Salesforce, Workday, ServiceNow. Recognized as a leader by both Gartner and Forrester, it is the only AI-based platform that enables both business and IT to integrate their apps and automate workflows across their enterprise with robust security and governance. Some of the world’s top brands including Slack, Grab, Box, Visa, Broadcom run on Workato.

We are looking for an exceptional Business System Analyst (Integration & Automation) to join our growing team. In this role, you will work closely with lines-of-business teams to review/develop sound business processes and identify automation opportunities in these processes. Being the vital link between IT and business function, you will empower teams to respond quicker to changing business needs. For a glimpse into what a Business System Analyst (Integration & Automation) does in Workato, refer to our Inside Workato’s Kitchen ebook, which includes projects and processes that our team has accomplished internally over the past year. 

Workato has a positive, diverse, and collaborative culture—we look for people who are curious, inventive, smart, hardworking and work to be a little better every day. Workato has also been recognized amongst the “Top 47 Enterprise Startups to Bet Your Career On in 2020” and the “Hottest 13 Productivity Software Startups to Watch in 2020!” by Business Insider.


  • Assess and procure applications for internal use; build new connections to those applications through APIs

  • Manage and implement projects that coordinate and integrate the flow of critical business data through multiple functional areas and applications 

  • Build, test and deploy robust internal applications, tools, bots, and real-time integrations that support Workato's strategic business goal 

  • Document processes, applications and integrations used; educate users on the best practices of these processes

  • Develop comprehensive management reporting capabilities by using data from multiple sources and visualising to gather insights on these data

  • Assist in IT audit review to ensure that business processes are aligned across teams 


Qualifications and Experience

  • Degree from a cross-functional background such as Business IT, Information Systems Management or other similar disciplines

  • 2 -3 years of relevant Business Systems experience. Fresh graduates with relevant internships are welcome to apply


  • Ability to translate business requirements into technical specifications

  • Excellent written and oral communication skills in English

  • Good understanding of integration concepts, methodologies, and technologies

  • Comfortable with interpreting API documentation of cloud-based applications, know basic programming logic and SQL

  • Deep understanding of/experience in Salesforce platform(s) (e.g. Salesforce Sales Cloud, Salesforce Marketing Cloud) as you will be involved in the design and delivery of Salesforce implementations

  • Understanding of SaaS tools (e.g. Marketo, Greenhouse, Freshdesk, Netsuite) is a plus

Why Workato?

At Workato, all full-time permanent employees will have the following Benefits. 

  • Travel Opportunities to our Global HQ - Mountain View, California and/or other locations for Trainings and Meetings 

  • Long-term prospects for a professional career

  • Flexible Work culture

  • Workato Stock Options at one of Silicon Valley’s fastest-growing startups

  • Pantry stocked with healthy snacks and drinks

  • Twice a week Team Lunch at work 

  • Free GP consultation and other Medical benefits

  • Discount on Gym Membership

  • Referral Bonus (customer / employee)

  • Performance Bonus (variable)

  • Company-sponsored team building events

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