Workato is pioneering the future of work through intelligent automation and we're looking for Business Analysts to join our growing team. We’re committed to revolutionizing how integration is done, with investment from the biggest names in SaaS - Salesforce, Workday, and ServiceNow - and experienced leadership from companies like Oracle, Apple, Tableau, Microsoft, Uber and more.

What is Workato?

  • Workato is short for Work Automation - Connect your apps, automate your work.

  • Workato is an Award-Winning, Cloud-Native, Intelligent Automation and Integration Platform (iPaaS).

  • Our product works! Recognized as a leader by both Gartner and Forrester, Workato is the only company that provides a self-service way to integrate and automate cloud and on-premise applications without compromising on power, security, and governance. 

  • We have 4300+ customers globally and are growing rapidly.

Our Mission is to help companies integrate and automate at least 10X faster than with traditional tools and at a tenth of the cost of ownership.

Our Approach is to deliver an Enterprise Automation Platform that can be used by Business (like SalesOps, MarketingOps, Business Analysts, etc.) and IT, with the versatility to support wall-to-wall automation, powered by AI, ML, and Bots.

Position Summary

Workato is looking for Business Analysts to be the vital link between our information technology capacity and business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our internal processes. For a glimpse into what a Business Analyst does in Workato, refer to our Inside Workato’s Kitchen ebook, which includes projects and processes that our team has accomplished internally over the past year.


  • Work across all functional areas and with management in Workato to develop sound business processes and identify automation opportunities in these processes.

  • Manage and implement projects that help coordinate and integrate the flow of critical business data through multiple functional areas and applications. This may include assessing and procuring applications for internal use and building new connections to those applications through APIs.

  • Manage the end-to-end lifecycle of applications and processes used internally, from gathering and documenting requirements to implementation and handling ongoing improvements to them.

  • Documentation of processes, applications and integrations used; educate users on the best practices of these processes

  • Develop comprehensive management reporting capabilities by using data from multiple sources and visualising to gather insights on these data.


Qualifications and Experience

  • Degree from a cross-functional background such as Business IT, Information Systems Management or other similar disciplines

  • At least 2 years of relevant Business Analyst experience. This is not a fresh graduate position.

  • Experience with Netsuite and finance-related SaaS implementations


  • Ability to translate business requirements into technical specifications

  • Good understanding of integration concepts, methodologies, and technologies

  • Comfortable with interpreting API documentation of cloud-based applications, and know basic programming logic and SQL

  • Deep understanding of/experience in Salesforce platform(s) (e.g. Salesforce Sales Cloud, Salesforce Marketing Cloud) as you will be involved in the design and delivery of Salesforce implementations

  • Excellent written and oral communication skills in English

Why Workato?

At Workato, all full-time permanent employees will have the following Benefits. 

  • Travel Opportunities to our Global HQ - Mountain View, California and/or other locations for Trainings and Meetings 

  • Long-term prospects for a professional career

  • Flexible Work culture

  • Workato Stock Options at one of Silicon Valley’s fastest-growing startups

  • Pantry stocked with healthy snacks and drinks

  • Twice a week Team Lunch at work 

  • Free GP consultation and other Medical benefits

  • Discount on Gym Membership

  • Referral Bonus (customer / employee)

  • Performance Bonus (variable)

  • Company-sponsored team building events

Additional Information


Full-time Permanent Employee

Seniority Level:

Junior Level

Job Functions:

Information Technology, Software


Computer Software - AI, SaaS, iPaaS, Bots, Integration

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