The Sales Operations Specialist is a key part of the Sales Ops team, owning and supporting strategic initiatives for our growing global sales organization. They will coordinate and lead the global sales team training program, serve as the point of contact for sales team member enquiries, and support key global initiatives through activities such as content review, data updates, and reporting. The ideal candidate will have the ability to manage multiple tasks with minimal oversight. This position requires the ability to work gracefully under pressure with a high degree of accuracy and attention to detail.
Execute daily tasks that include, but are not limited to:
Manage the development and maintenance of training materials
Coordinate and facilitate new hire and regular training sessions on various tools/topics/best practices for the sales team
Identify and schedule guest speakers, subject matter experts, etc. based on meeting objectives
Own, manage and enhance Sales Team internal knowledge base
Be the first point of contact for Sales Operations questions and requests by triaging, actioning or distributing to Subject Matter Experts as appropriate
Conduct and support key auditing and compliance functions, including strategic needs such as contracts and insurance
Coordinate multiple summer Sales Conference venues and logistics as well as agenda development based on sales input
Serve as Sales Team lead on Viator Global Conference coordination and agenda planning
Support key sales ops initiatives – destination assignments, data management integrity, data tracking and updates, email list pulls, internal communications, etc.
Minimum of 2 years prior Sales Operations experience working in a fast-paced environment
Highly organized with strong attention to detail
Excellent communication and interpersonal skills, with the ability to be personable yet persistent and persuasive
Proactive with a desire to work and learn in a collaborative environment
Strong multi-tasker with the ability to keep projects on-time and complete with accuracy