We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at greenhouse@tripadvisor.com

Remote, anywhere in the U.S.

Job Description

Tripadvisor is the world’s largest information platform for travel, serving hundreds of millions of travelers around the globe. We are looking for a highly motivated Associate Director to evolve the travel planning and shopping experience for Tripadvisor Plus, our new direct-to-consumer subscription business. You will lead the team that will envision, articulate, and build the core products to help both active subscribers and prospects shop with Plus across platforms. This includes valuable curation, feature and benefit personalization, architecting contextual and timely engagement opportunities, and overall definition of features that drive understanding of the value of Tripadvisor Plus to potential and existing subscribers.

Ideal candidates for this role have a product management background in direct-to-consumer digital, retail, or CPG subscription services, specifically in building products and features that encourage acquisition and subscriber engagement and acquisition. You are an innovator who understands how to bring concepts from requirements to implementation, to measurement and rollout. You are also an effective people manager who can evangelize your team’s mission, direct priorities across multiple product managers, and coach individuals to success.

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique perspective and experiences, so we can collectively revolutionize travel and together find the good out there.

What you’ll do:

  • Lead large-scale product initiatives from cover to cover. This means seeking out unmet user needs, determining how pervasive they are, evaluating technical feasibility and forecasting the possible benefits.

  • Create roadmaps and backlogs that support multiple threads of work and execute against them.

  • Ruthlessly prioritize what to focus on and when. There are endless ways we can improve our products. We will rely on you to size and prioritize the opportunities, to maximize our ROI in the short and long term, and strike the right balance between short-term wins and longer-term investments.

  • Support and lead product development. As both a contributor and leader, ensure that we’re clearly communicating the problem we’re trying to solve and how we’re measuring our success to key members of the team: PMs, developers, designers and other supporting roles.

  • Communicate, communicate, communicate. With dozens of global stakeholders and millions of members standing to be impacted by your decisions, you should be able to resolve conflict, communicate transparently and pursue feedback quickly and effectively, as well as removing roadblocks faced by your team.

  • Be critical and never settle. We move quickly and are always looking at the performance of our product to determine what’s “in” or “out” of a feature or release. You should, with grim satisfaction, look forward to communicating what we shouldn’t build.

  • Question the status quo. There’s an abundance of ways we can work smarter, better and faster as we evolve as a product organization and we’re looking at you to identify them.

  • Be an influential leader who not only delivers great products, but also enables the teams’ skills and aspirations to scale with the business.

What we’re looking for:

  • Has 7+ years of Product Management experience, ideally direct-to-consumer digital, retail, or CPG subscription services.  2+ years of management experience within a product team.

  • Has a BS/BA or equivalent experience (MBAs are great but not a requirement).

  • Knows their way around data: collecting, reporting and sharing it.

  • Can demonstrate successful execution of a customer-centric product strategy.

  • Uses a combination of metrics, research and intuition to evaluate opportunities, establish roadmaps and build solutions.

  • Ensures that projects within areas of specific responsibility are completed in an appropriate and timely manner, acknowledging mistakes, learning from them and always moving forward productively.

  • Must be a great team player that works well in collaborative situations.

  • Exercises good business judgment when making decisions and always considers the relevance/impact of each decision on the business.

 

 

 

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