Tripadvisor provides a unique, global work environment that captures the speed, innovation and excitement of a startup, at a thriving, growing and well-established industry brand. At Tripadvisor, you will be part of a dynamic, fun, and energetic team where you can immediately make meaningful contributions. 

Ensuring the integrity and quality of Tripadvisor’s location data is priority number one for our Places Team. We manage the backbone of Tripadvisor’s travel content which include our ever-growing database of accommodations, attractions, restaurants and geographic locations. Leveraging user generated content, partner submissions and other data points - the Places Team continues to seek new and improved methods to manage and enhance our global locations dataset. Tripadvisor is seeking a strong and innovative project manager with a proven leadership track record to join the Places team.   This role requires a proactive candidate who will be able to work in a fast paced, team-oriented and entrepreneurial environment.

What you will do

  • Develop a deep understanding of the Places team’s workflows and processes and actively participate in the creation of its operational goals

  • Collaborate with cross-functional teams, including engineering, to identify and deliver scalable solutions that will ensure the data integrity of our POI content

  • Leverage data to suggest and prioritize projects and product ideas focused on enhancing automation without risking quality

  • Manage projects from conception through completion, providing status reports and overall business impact of project

  • Gather, document and organize project requirements across various stakeholders

  • Think creatively and critically to drive changes to business tools and workflows, implement projects and product ideas, and operationalize best practices with a focus on mitigating risk, enhancing quality and efficiency, and meeting changing objectives

  • Investigate root causes of bugs and quality issues to identify long term solutions

  • Design testing protocols to evaluate hypotheses

  • Collaborate with management on prioritization of projects weighing the overall impact and risk to the business

  • Define and report on quantifiable success metrics of projects

  • Build persuasive business cases as needed for the team’s evolving priorities, using data-derived insights and strong, clear communication skills

  • Prepare and deliver high level presentations for internal stakeholders with a focus on objectives and overall team progress

  • Adapt project plans as needed to rapidly changing business needs and fast-paced workplace culture

What you will bring to the team

  • 5+ years relevant professional experience

  • University degree or equivalent experience required

  • Success driving projects and measuring impact at both the individual and team level

  • Advanced experience using JIRA and Confluence to manage and document projects.

  • High level knowledge of relational databases and advanced SQL skills.

  • Sound judgement with a talent for resolving complex problems and making decisions based on potential impact to the business

  • Analytical thinker and structured problem solver

  • Strong communication skills with the ability to distill complex problems into easily digestible pieces.

  • Talent for identifying and establishing key objectives and using KPIs to manage and improve performance

  • Experience as a leader who can prioritize effectively, communicate clearly, and influence cross-functional teams

  • Strong attention to detail with excellent time management, prioritization, and multitasking skills

  • Ability to navigate an organization and build consensus across multiple levels and partners

  • Advanced Excel/Google sheets skills

  • Experience with Tableau a plus

 

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at greenhouse@tripadvisor.com

 

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